Cabins of the Smoky MountainsReviews of cabinsofthesmokymountains.com

Very nice place to stay

We enjoyed our stay overall. The resort was very convenient to downtown and groceries. Flip side, the fitness center did not have a properly working treadmill and the cable apparatus was broken. However, the house had everything we needed! The bathrooms were somewhat dated but the amenities were perfect. The washer and dryer were a god-send. We did experience one entire night without AC and had to bring mattresses down stairs for everyone to sleep on - we were adequately compensated for the night of discomfort. My only complaint was that we were told by management at 7 pm that service was coming soon. We checked back three times in the night. We were awakened by management checking on a noise complaint at 3:30 am (not us!) and during that call were told that they were unaware of the AC being out. That night of frustration and then anger at being awakened and accused of causing a disturbance, wherein we were waiting for a call back regarding our 89' house...almost made us not want to return, but we calmed down. Overall we had a great family vacation and the house was super comfortable, full of distractions, and allowed us time to connect with our adult children. We would rent again on a return trip.

We stayed at the Easy Livin cabin, and it was very nice. The staff was very friendly and quick to help with any needs that may have arrived. We enjoyed our stay, and would recommend using them.

Loved the look of the cabin. I think we probably should ha e gotten a two bedroom but it was a super nice place. Being our first time there we ran out of trash bags, toilet paper and we didn’t know if we should have called or if that was our responsibility. Overall a great time since it was our first vacation in about 13 years. We’d love to come back

Absolutely loved our cabin !

The Cabins were clean and in a great location. However, the wi-fi dropped out the day we got there and I called and was told they would be in and they never came. The wi-fi went in and out our whole visit. We asked for towels the 2nd day, and never got them. Luckily we had laundry detergent so we washed the towels we had so we could reuse them

Our cabin was at The Gathering Place, 3342 Twin City Way. We were disappointed with our cabin and very disappointed with the management company and their lack of management. When we arrived Sunday we noticed there was garbage down the ravine in the back. We called Sunday, Monday and Tuesday because it was not taken care of even though we were told it was high priority on Sunday. The only time someone came out was when it was raining, thunder and lightning and pitch black. We gave up calling. There was so much potential for this cabin if the owners were willing to invest a little time and money to have it cleaned, buy new pots and pans and dishes and put up some new updated decor. The items on the wall had easily been there for 10-15 years. There were 3 coffee cups for a cabin that was advertised to sleep 10-12. The pots and pans were greasy and the dishwasher did not work. The cobwebs on the windows looked as if they had been there for months.

We rented cabin "Remember When, " because of the race car simulators . One didnt work, big upset. Cabin had ants. HBO channel didnt work. But staff sent exterminator. They also offered discounts for returning. We shall return again for 5th year. Love it. Thank you