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Cabins of the Smoky Mountains (cabinsofthesmokymountains.com) has 799 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Accommodation & Lodging · Seveirville, Tennessee
Excellent
Accommodation & Lodging · Roan Mountain, Tennessee
Excellent
Accommodation & Lodging · Gatlinburg, Tennessee
Excellent
Accommodation & Lodging · Pigeon Forge, Tennessee
Great
799 approved reviews, newest moderated first
Christen
This visit to the mountains (Aug 2019) was our second time renting with Cabins of the Smoky Mountains and it could not have been more perfect. Our cabin was beautiful, quiet, close to attractions, and very clean. The directions and instructions we received at check-in were clear and thorough. We always recommend this company to our friends and family, and we will definitely be booking with them again for our next trip.
Carolina
We’ve stayed here several times within the last 5 years. It’s great to see how they’ve pretty much recovered from the devastating fire. In terms of the actual cabins, most are in good shape, but some need a little TLC. We were also not provided any dishwashing soap or sponges, no detergent, no shampoo and not enough toilet paper. We do love their location and views
Denise P.
HORRIBLE!! A group of us recently stayed at the Amazing Views Mansion. This cabin has such potential. The view is truly amazing. It has plenty of space, & the fact that each bedroom has its own bathroom is fantastic. However, there were issues that could have easily & quickly been resolved. It was filthy to say the least. The floors turned you feet/bottom of socks black. The half bath on the main level had built up slimy crud in the toilet. Several of the futons used as beds were broken. The toilet in one of the downstairs bathrooms was broken. Several people came to 'fix' it. The first one cancelled the work order because he couldn't find the cabin. Unfortunately, it was still broken when we left. The shower liner was black with mold. The shower rod was broken, but was finally replaced Friday afternoon before we left Saturday morning!! You could write your name in the dust/dirt under the beds. There were spider webs on the outside of the windows...LARGE ones. NO internet the entire time we were there. Need I go on? I didn't think so. It would just have been nice if the upkeep/maintenance could have been as good as the view.
Kathy
Beautiful cabin and gorgeous river and view. Very calming. The cabin was perfect for our 14 of different ages. We loved the private full bathrooms in the bedrooms. The cabin was very spacious
Krzysztof
Loved the stay.I would recommend to anyone. Awesome
Sharon
These cabins are beautiful and the people were friendly. Lots of bears every night around 6.
Tony
Our second year in a row staying here and we will be back. Cabins are beautiful, the scenery is amazing off the deck we could sit and rock forever. Game room is amazing even for two old folks.
Joann
Cabin as nice as the pictures showed. Only problem we had was a strong connection to the Internet; but we can to relax and spend time with 17 family members. We had plenty of room with comfortable beds. A bear even came by to visit us. It was a wonderful experience. Hope to use it again. The staff at the lobby was easy to work with too!! Very pleased!!