BusinessClass.com is the world's leading price comparison premium travel search. We help you compare hundreds of airlines and travel agencies to ensure you get the best possible deal for your business class ticket, premium economy ticket, first class ticket, even for regular economy. BusinessClass.com go beyond delivering the best offers. We also help our users understand the quality behind each and every itinerary. Our sophisticated quality algorythmes, images, video and reviews will help you decide what is the right choice for you. Welcome to BusinessClass.com!
BusinessClass.com (businessclass.com) has 143 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Website
businessclass.com
Category
Activities & Tours
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
My experience with Joel was exceptional. He was so kind and informative. I will definitely use him for all my travel plans. Thank you again Joel.
Response from BusinessClass.comAug 13, 2026
Dear customer Peggy Heit,
Thank you for your kind words and for sharing your exceptional experience with Joel.
We’re thrilled to hear that his kindness and informative approach made such a positive impact on your travel planning. Your trust and commitment to continue using our services for all your future travel plans mean a great deal to us.
We look forward to assisting you again and ensuring every journey is smooth and enjoyable.
Sincerely Yours,
BUSINESSCLASS Team
EM
Echeng M.
Prompt
Prompt, no hustle. I think that's all I need for a booking service.( Of course, with the right price)
Response from BusinessClass.comAug 8, 2026
Dear Echeng Miao,
Thank you for sharing your kind words with us.
We’re delighted to know that our prompt, hassle‑free service and fair pricing met your expectations. Your feedback perfectly reflects what we strive to deliver in every booking experience.
We look forward to assisting you again soon.
Sincerely Yours,
BUSINESSCLASS Team
JK
Jahnavi K.
Godfrey was super friendly and helped…
Godfrey was super friendly and helped us a lot.
Response from BusinessClass.comAug 4, 2026
Dear Jahnavi Kharidia,
We’re delighted to hear that Godfrey was super friendly and provided the support you needed.
Your positive feedback means a great deal to us, and we look forward to assisting you again with future travel plans.
Sincerely Yours,
BUSINESSCLASS Team
UN
UncleScrooge
Extremely Poor Customer Care
Potentially one of the worst customer care services I have ever received. I would rather spend more money in the future than having to deal with these arrogant people one more minute. They never addressed any of my concerns, and I had to chase them multiple times to even get a single answer. Even if you are the only person in the queue when calling them, you can easily wait 20+ minutes. The only other option is chatting with a bot who will give you AI slop as answers. 100% would not recommend, give your business to someone else.
Response from BusinessClass.comJul 28, 2026
Updated response on August 27, 2026
Dear UncleScrooge,
Thank you for sharing your feedback.
Upon review, our records confirm that our service team assisted you in accordance with the airline rules tied to your booking. We are glad to see that you were able to fully utilize your ticket.
Once again, we truly appreciate your time.
Sincerely Yours,
BUSINESSCLASS Team
=========================================
Initial response on July 28, 2026
Dear UncleScrooge,
Thank you for sharing your feedback. We are sorry to hear about your experience and would like to address your concerns promptly.
Unfortunately, we were unable to locate your booking details based on the information provided in your review. To assist you further, could you please reach out to us directly at [email protected] with your order number and any additional details regarding your issue?
We appreciate your cooperation.
Sincerely Yours,
BUSINESSCLASS Team
KR
Kris
No support on cancelled flight
I booked flights through BusinessClass.com to Tanzania from the US on Kenya Airways. Kenya Airways cancelled my flight (and automatically rebooked me on a new flight 18 hours later) and BusinessClass.com is refusing to give me a refund since the airline says I “already checked in for the flight” (which no longer exists).
Response from BusinessClass.comJul 28, 2026
Updated response on October 07, 2026
Dear Kris,
Thank you for taking the time to share your experience with us.
We understand how frustrating airline schedule changes can be. Upon review, our records confirm that our service team assisted by coordinating with the airline to seek approval for the unused flights. We also noted that a dispute was raised with your bank, which has since been resolved directly by them.
We truly appreciate your patience and understanding throughout this process.
Sincerely Yours,
BUSINESSCLASS Team
================================
Initial response on July 28, 2026
Dear Kris,
Thank you for sharing your feedback. We are sorry to hear about your experience and would like to address your concerns promptly.
Unfortunately, we were unable to locate your booking details based on the information provided in your review. To assist you further, could you please reach out to us directly at [email protected] with your order number and any additional details regarding your issue?
We appreciate your cooperation.
Sincerely Yours,
BUSINESSCLASS Team
SJ
Scott J.
Johnson did a great job on helping me…
Johnson did a great job on helping me with my ticket and answering all my questions
Response from BusinessClass.comJul 24, 2026
Dear Scott Johnson,
Thank you for your wonderful 5-star review.
We’re delighted to hear that Johnson did a great job assisting you with your ticket and answering all your questions. Providing clear and helpful support is always our priority, and it’s rewarding to know we met your expectations.
We truly appreciate your feedback and look forward to serving you again on your future travels.
Sincerely Yours,
BUSINESSCLASS Team
LC
Lawrence C.
Was apprehensive about using a third…
Was apprehensive about using a third party site to made a complex business class booking but the price was much less than booking directly. Found good price on Businessclass website. First time booking did not go through as I was advised price increased. Next day tried again found good price but this time I called before I booked. I spoke to Dino who took the time to actually check to see if flights were available, which they where but at a higher price. When I questioned about discrepancies between web price and what he quoted, he said he would make some calls and call me back. Shortly thereafter he called with proposal that was still higher than the website but still significantly less than airline. I took the booking and after 45 minutes got ticket. I immediately check airline to see if flights showed up which they did. Today Dino called me remind me about passport/visa etc. I can give a qualified recommendation to Businessclass and a good recommendation to their agent Dino who actually provided good customer service. Just remember the price you see on their website might not be a real time price.
Response from BusinessClass.comJul 24, 2026
Dear Lawrence Cohen,
Thank you for your detailed 5-star review.
We’re glad that Dino was able to assist with your complex booking, clarify pricing, and provide helpful follow-up. Your recognition of his service means a lot to us.
We appreciate your feedback on website pricing and will continue improving transparency. We look forward to helping with your future travel needs.
Sincerely Yours,
BUSINESSCLASS Team
MA
Manish
It’s a bait and switch site.. scam
They show cheap prices for business class ticket but they don’t book. They will send an email saying that it’s not available for that price and negotiate for higher price. Never book with them
Here is the details for business-class claiming they could not locate my booking:
"Dear Manish,
Thank you for choosing Business-Class.com!
We are reaching out to inform you that the flight you wanted to purchase with us is no longer available because all the cheapest seats in the selected cabin were gone before we could make a reservation under your name.
But don't worry, we've got you covered with an alternative flight, which will be issued only if you confirm it.
No charges are to be made without your permission first-hand.
Also, if this one doesn't work for you, we'll be more than happy to work on other alternatives by the kindly provided preferences.
"Bangalore to Delhi
Departure date: Fri, Aug 7 Total duration: 3h 00m
logo Air India Limited • AI 2820
32N • Business
Checked bag(s): 2 x
05:25 PM • Bangalore • BLR
Duration: 3h
08:25 PM • Delhi • DEL
Arrival date: Fri, Aug 7
Per adult (x1): USD 598.60
Total price: USD 598.60
Jun 24, 2026, 10:25 PM
to Liam
Please cancel. I found $183 for business.
"
Response from BusinessClass.comJul 24, 2026
Updated response on August 04, 2026
Dear Manish,
We truly want to help with your case, but since the required information has not yet been provided, we are limited in the possibility to further address your concern.
Please know that we remain available to assist you shall you decide to reach out to us.
Sincerely Yours,
BUSINESSCLASS Team
=================================
Initial response on July 24, 2026
Dear Manish,
Thank you for sharing your feedback. We are sorry to hear about your experience and would like to address your concerns promptly.
Unfortunately, we were unable to locate your booking details based on the information provided in your review. To assist you further, could you please reach out to us directly at [email protected] with your order number and any additional details regarding your issue?
We appreciate your cooperation.
Sincerely Yours,
BUSINESSCLASS Team
