BusinessClass.com is the world's leading price comparison premium travel search. We help you compare hundreds of airlines and travel agencies to ensure you get the best possible deal for your business class ticket, premium economy ticket, first class ticket, even for regular economy. BusinessClass.com go beyond delivering the best offers. We also help our users understand the quality behind each and every itinerary. Our sophisticated quality algorythmes, images, video and reviews will help you decide what is the right choice for you. Welcome to BusinessClass.com!
BusinessClass.com (businessclass.com) has 143 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Website
businessclass.com
Category
Activities & Tours
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Easy reservation
Instant call back
Additional discount
Immediate email with invoice and tickets
Then phone call as I misspelled my middle name
This is the second time We buy tickets trough this agency and will go trough them in the future
Response from BusinessClass.comSep 17, 2026
Dear Piotr,
Thank you for your 5-star review and for choosing BUSINESSCLASS again.
We’re delighted to hear that your reservation was smooth, with quick callbacks, discounts, and immediate ticket delivery. We also appreciate your mention of our follow-up to correct the name detail—our team strives to ensure every step is accurate and stress-free.
Your continued confidence means a lot to us, and we look forward to assisting with your future travel plans.
Sincerely yours,
BUSINESSCLASS Team
MK
M K.
Quoted $5,168, then demanded $5,868 two days later
Booked a business class round trip from SFO to Seville on Saturday for $5,168. I was told the ticket would be issued Monday morning. Monday afternoon came and went with no ticket. When I called for an update I was hung up on. I called back and was then told over text that the price was actually $5,868, which is $700 more than the fare I agreed to. I cancelled on the spot. Terrible experience from start to finish. I won't be using them again and I'd steer anyone else away too.
Response from BusinessClass.comSep 16, 2026
Updated response on October 06, 2026
Dear M K,
Thank you for taking the time to share your feedback with us.
We understand how frustrating sudden price increases can be, especially when you’ve agreed on a certain price.
Please know that prices and availability are subject to change and are not guaranteed until booked and confirmed. We understand that our sales team made every effort to assist you.
When the price increased, our sales agent promptly reached out to you to discuss the updated fare. We respect your decision not to proceed with the booking and appreciate your understanding.
Sincerely yours,
BUSINESSCLASS Team
=======================================
Initial response on September 16, 2026
Dear M K,
Thank you for sharing your feedback on Trustpilot. We are sorry to hear about your experience and would like to address your concerns promptly.
Unfortunately, we were unable to locate your booking details based on the information provided in your review. To assist you further, could you please reach out to us directly at [email protected] with your order number and any additional details regarding your issue?
We appreciate your cooperation.
Sincerely yours,
BUSINESSCLASS Team
DA
DA
Moses helped tremendously
Moses helped tremendously, appreciate him!
Response from BusinessClass.comSep 15, 2026
Dear Valued Customer,
Thank you for your wonderful 5‑star feedback.
We’re delighted to hear that Moses was able to help you tremendously and that you appreciated his support.
Your kind words mean a lot to us, and we look forward to continuing to provide you with the same level of care and service in the future.
Sincerely yours,
BUSINESSCLASS Team
GE
Genas
Best option for business class
Bruce was incredibly helpful throughout the entire process and took the time to provide us with multiple options that suited our needs. Everything went smoothly from start to finish, and we truly appreciated his excellent service. I would highly recommend Aran Grant to anyone looking to book a business-class ticket.
Response from BusinessClass.comSep 8, 2026
Dear Genas,
Thank you for your review.
We appreciate your time in sharing feedback. However, it appears that the comments provided may have been intended for another business.
We truly appreciate your time.
Sincerely yours,
BUSINESSCLASS Team
AT
Alexander T.
Percival work was excellent
Percival work was excellent
Response from BusinessClass.comAug 29, 2026
Dear Alexander Thermiotis,
Thank you for your 5-star review.
We’re delighted to hear that Percival’s work was excellent and met your expectations. Your feedback motivates us to continue providing the best service possible.
We appreciate your trust and look forward to assisting you again.
Sincerely yours,
BUSINESSCLASS Team
CH
Cholakova
Very disappointing experience with…
Very disappointing experience with Businessclass.com.
I was charged $736.80 for a flight change, but my booking is still showing as “processing,” and I have not yet received my final updated ticket.
The communication has been frustrating. The quoted price changed from $597.80 to $786.90 and then to $736.80. I also noticed that the original offer included 1 carry-on bag and 1 checked bag, while the current confirmation shows 0 carry-on bags. I am still waiting for clarification.
Another problem is that the phone numbers they use to contact customers are flagged by my phone as spam or potential spam, so I do not answer these calls.
I have already been charged, but I am still waiting for my final ticket and confirmation of my baggage allowance.
Based on this experience, I would not recommend Businessclass.com.
I understand that airfare is dynamic and prices can change. However, there are some important details about my experience that I would like to clarify.
The original price I was given later increased by approximately $200. When I asked whether the original price could be honored, I was offered another option that was only about $50 cheaper than the increased price, but it included almost 20 hours in Amsterdam.
I accepted it because I needed to finalize my travel arrangements. The change ultimately cost me an additional $736.80.
What is particularly frustrating is that I can now see similar flights available at prices close to what I originally paid.
I understand that prices change, but paying an additional $736.80 for the change while having to choose between a significant additional cost and an extremely long layover was a very disappointing experience.
There is also the issue of the baggage information. BUSINESSCLASS confirmed to me in writing that my ticket includes 1 checked bag and 1 carry-on. However, the e-ticket I received still shows “0 x Carry-on.” This is contradictory information regarding the same ticket and is understandably concerning.
After all of this, I also received a $50 voucher for future travel with BUSINESSCLASS. I appreciate the gesture, but it does not change my experience.
Response from BusinessClass.comAug 26, 2026
Dear Cholakova,
Thank you for taking the time to share your experience with us.
We sincerely value the feedback you’ve shared and understand your concern regarding the fare increase. Please note that airfare is dynamic and subject to change based on availability, as our service team has communicated.
Despite that, we are glad to know that you were able to finalize your exchange request and that your ticket was issued successfully. As confirmed by our relevant team, this includes 1 checked bag and 1 carry-on. Your e‑ticket is attached for reference.
Once again, we truly appreciate your time.
Sincerely yours,
BUSINESSCLASS Team
==================================
Initial response on August 26, 2026
Dear Cholakova,
Thank you for sharing your feedback. We apologize for any inconvenience you experienced.
We are currently checking with our relevant team for further investigation. We will get back to you with an update as soon as possible.
Your patience is greatly appreciated as we work to address this matter.
Sincerely yours,
BUSINESSCLASS Team
NI
Nany Irawati S.
I could get my ticket within a short time
I could get my ticket within a short time, and Fabian ( your staff) has waited patiently for me when I filled the form such that I could ask him as soon as possible when I got problem during filling the form.
Response from BusinessClass.comAug 25, 2026
Dear Nany Irawati Setyawan,
Thank you for your wonderful 5-star review!
We’re delighted to hear that you received your ticket quickly and that Fabian patiently supported you while you filled out the form. It’s great to know you felt comfortable asking questions right away and that our team was able to assist you promptly.
Your feedback encourages us to continue providing attentive and reliable service. We look forward to helping you again with your future bookings.
Sincerely yours,
BUSINESSCLASS Team
DY
Diana Y.
Godfrey from BuisnessClass.com found me…
Godfrey from BuisnessClass.com found me a great deal on a business class flight in like 5min. I am definitely going to forward snd recommend him to my Friends and business partners.
Thanks for saving me thousands of Dollars.
Response from BusinessClass.comAug 21, 2026
Dear Diana Y,
Thank you for your glowing 5-star review!
We’re thrilled to hear that Godfrey was able to find you such a great deal on a business class flight in just minutes. Knowing that we saved you thousands of dollars and earned your trust means a lot to us.
We truly appreciate your willingness to recommend our services to your friends and business partners. Word-of-mouth support like yours helps us continue to deliver excellent service.
Sincerely yours,
BUSINESSCLASS Team
