Maria A M.
Very disappointing experience with…
Very disappointing experience with Business-Class.com. Our return itinerary was changed at the last minute, adding two flights and extending the trip to more than 36 hours, with arrival on October 15 instead of October 14. I am scheduled to work on October 15, so this change simply does not work for us. Trying to resolve this during our vacation has been incredibly stressful. Despite explaining our situation and requesting a refund, I have struggled to get clear answers or a timely solution. I was told the airline changed the flight, but I could still see the original Boston-to-Orlando JetBlue flight available, which left me questioning the explanation. We paid for our tickets expecting reliable service and support. Instead, we have spent part of our vacation chasing updates and worrying about getting home on time. Based on this experience, I would not book with Business-Class.com again.
Response from BusinessClass.comOct 13, 2026
Dear Maria A Mason, Thank you for sharing your feedback. We apologize for any inconvenience you experienced. We are currently checking with our relevant team for further investigation. We will get back to you with an update as soon as possible. Your patience is greatly appreciated as we work to address this matter. Sincerely yours, BUSINESSCLASS Team




