Business SkyReviews of business.sky.com

Sky business broadband and phone service has just cost me tens if not hundreds of thousands in lost revenue over the last couple of years. So if you want to loose out in such a manner i highly recommend using sky business broadband and phone. They are happy to provide a service that tells your customers you dont exist, the number is not valid ect, They provide zero support unless you class calling an indian that cant even understand a postcode when it is spoken much less get to the bottom of any serious issues that threaten the business. The tech team are great they excel as useless points of contact and if you think they will have a record of the failed calls that crush your sales dont worry there are no records and sky happily deny issues. I cant begin to tell you just how much money your company will loose as mine has by trusting this rip off, company. I can only hope that me reporting the devastating effects this has hasd on my business will save others from the same experience which is nothing short of direct and relentless sabotage. And i hope that I can put enough people off using them as possible to claw back some justice for the damage they have caused my company. Seriously thinking about sky broadband and phone? please for the sake of your business,, think again.

WOW WHAT A WAY TO RUN A BUSINESS- JUST DO NOT USE THEM Phoned to check that my business broadband was being installed tomorrow as no updates- the answer was a fat "no"- no reason given, and the only answer was "apply again"- meaning I have to wait another 14 days- BUSINESS OWNERS DO NOT USE THESE- look at the other comments before ordering, they do not even reply- now sitting on hold for 46 minutes as we speak-

Contacted Sky Business 4 weeks ago to change business address. Told had all gone through, to phone a week later as had no correspondence to be told the new order had intact not gone through, that person said they would sort it. I again phoned a week later to again be told that person had also not completed the order! The 3rdperson did finally complete the order but this has ment a month later Iam still expected to run my business with no internet. I have to wait another 4 days for it all to be activated. Absolutely disgusting!!!

The worse experience I could have had literally from 8 minutes in to my sky business contract they have failed my small business no phone line or internet for just under 2 weeks then when you do get it up and running they put a answer phone that you can’t access and a call forwarding service that you can’t use due to more “technical” faults customer services are always very polite unless you ring after 5.30pm then it’s goes properly down hill! They just pass you around to different departments promising calls back from management or “technical leads” but that never happens. They don’t actually have the ability to say actual this is our fault let’s sort it out it’s always someone else’s fault or it’s because open reach or talktalk need to do something. When your complaint finally does get properly addressed then you will never have a phone call again but the emails will start and that’s the only way that they will communicate with you but the reply’s take 24 to 48 hours. If your small business needs a phone line or internet to take calls or take payments DO NOT use sky business it’s been awful

Awful wait time; signed up in January for business tv upgrade June now no movement. Ridiculous for a pub business. Blaming actavo. No movement very frustrating! Bill €1700 a month for one sky box in a pub. Losing customers because other pubs have proper upgraded systems.

I want a price to Join Sky Sports for Business. The Telephone number on your skybusiness website doesn't work - just says your number isn't recognised. I tried the Chat - just kept saying doesn't understand. I have now requested a call back. I'll see if someone calls me back.

Appalling Service Currently on day 4 with no internet and now no phone line. I was convinced to carry on a contract with Sky and promised an upgrade but that’s where everything went wrong. I have had numerous conversations with the technical support team and had an Open Reach engineer out. Nobody has been able to sort out my line. I am currently on hold once again to the technical support team. As a small business I rely on having a landline. DO NOT USE SKY BUSINESS BROADBAND

Awful! Tried to switch to Sky from BT for my business broadband and phone 4.5 hours on the phone in total. 2 attempts of setting up the account from scratch, 2 contracts sent. 2 emails telling me the orders had been cancelled. No explanation. No friendliness. No attempt to solve the problem. Kept blaming Open reach. Phoned a small business provider. They found the problem in less than ten minutes (BT had my business address spelled incorrectly on the Open reach register). This small business are rectifying this and getting me set up with them. Sky had no intention of looking into it or trying to help. Clearly from other reviews I should have read first I could have saved a lot of time and stress I would not recommend Sky for Business.