cant log in to my customer portal for 4 days now , i need to switch the workshop phone to my mobile when im on a call out job ! reoprted it after hours of trying to get in touch with a human , she saids will take 24-48 hours ! and still nothing terribly frustrating , she did say it is an issue at thier end ....... come on guys that call function is very very important for my buisness .
AG
Alex G.
SKY BUSINESS contract rip-off attempt.
I have been with SKY BUSINESS for many years, and now, being with Molson Coors, I have an agreement THROUGH COORS, of discount on my Sky account if I purchase a certain amount of their Keg and Cask products. I recently decided I would cancel my contract as the discount is being reduced from 50% to 30% and am leaving the business so I contacted Sky to inform them I would be cancelling at the end of my contract in November 2026. They have now came back to me stating that because my MOLSON COORS DISCOUNT was carried over this also meant my contract with Sky was also extended. In other words, every three months my Sky contract would extend by the same amount. I have very politely let the know this was a "mistake" and the Molson Coors discount was not in any way connected to my contract with them. After quite a few emails back and forth, they have now sent me a copy of the letter from February 2026 congratulating me on keeping my 50% discount, I have recently received another letter stating that my discount has been reduced to 30%, why did they send the earlier letter I wonder. So, I have a discount with COORS for my Sky TV, every three months it is reassessed by Molson COORS and the appropriate amount of discount applied. The discount is between my self and Molson Coors, they have an agreement with Sky. My Sky contract is not attached in any way to the discount and if the discount was stopped it would not affect the Sky contract. I have also spoken to Molson Coors and they have confirmed, this discount is through them and not Sky. The discount is paid through them to SKY. I will see how it goes in the next few days and get back to you all, have a great day.
ADDITION: IT SEEMS THEY HAVE CLOSED THE CASE. I wonder why, could it be because they finally accepted I would not be bullied into paying for a contract,I did not have, lets wait and see?
Well Well? today, 29/08/2026 I received from Shona Godard head of Customer Operations Sky Business, another copy of my Partner Discount explaining that on 03/12/2025 my discount through COORS is at 50%. No letter of explanation why I was receiving it. I am going to presume this is their way of trying to get me to believe my contract is renewed using on this date. We will see.
AD
Adam
Really poor customer service
Really poor customer service. Returned their kit but they kept telling me I had not. Then charged me. I call to ask for refund and he says he has to look it up and will get back to me. Also originally wrongly said something would be added to my account (voice perk) but it wasn't included. Do not recommend.
PS
Paul S.
I want a price to Join Sky Sports for…
I want a price to Join Sky Sports for Business. The Telephone number on your skybusiness website doesn't work - just says your number isn't recognised. I tried the Chat - just kept saying doesn't understand. I have now requested a call back. I'll see if someone calls me back.