Business SkyReviews of business.sky.com

Absolutely hopeless. The service from their customer service departments is a kin to banging your head against the nearest wall. Nothing gets resolved and you get passed from pillar to post and back again.

Follia. Ho chiesto disdetta per i prezzi troppo alti, mi hanno contattato facendomi un nuovo contratto con una promozione di 450€ al mese+iva vincolandomi per 2 anni. Dopo un mese hanno fatto un aumento per tutti i clienti Sky di 100€ E adesso, dopo aver parlato con l’operatore (oltretutto mi rimbalzano da un mese, ma questo è un altro discorso) mi dice che il prezzo è aumentato, ma che sono comunque vincolato per due anni…. Cioè mi vincoli proponendomi un prezzo, me lo alzi un mese dopo e sono comunque vincolato. Oltre a questa follia, il servizio è scadente e fa acqua da tutte le parti. Ogni volta che c’è un minimo temporale non funziona Sky, gli ho chiesto se mi potessero mettere i nuovi decoder via Internet, ma non vogliono intanto i 550€ al mese più iva se li ciucciano sempre. Meritate di fallire, siete degli incompetenti al limite della truffa. Poi ci chiediamo perché ci sono così tanti siti di pirateria… funzionano probabilmente meglio di voi. Non posso farlo ovviamente avendo un locale aperto al pubblico, ma la voglia sarebbe tanta.

Cancelling business contract for broadband took over a month. Account portal does not work - "Internal Server Error". Calling customer service support - long waiting times 20 minutes, 15 minutes, transfers between departments. In essence - so much time wasted. Once a person with British English accent reached - they were very efficient, polite, understood what I wanted and done the job .. but that was only after the third attempted call.

Absolutely Appalling Customer Service – Avoid Sky Business! Absolutely unacceptable customer service from Sky Business. We have been unable to access our business account for months, meaning we cannot view or download our invoices. We have raised multiple complaints, but nobody has bothered to respond or resolve the issue. We have also spoken to their customer service team on numerous occasions, and every single time we are promised that our invoices will be emailed to us. Months later, we are still waiting! It is absolutely ridiculous that a business customer has to repeatedly chase something as basic as accessing invoices. **No accountability, no follow-up, no solutions, and absolutely no customer service whatsoever.** The level of service is disgraceful and completely unacceptable for a company of this size. **I would strongly advise other businesses to think twice before choosing Sky Business.**

Just avoid Sky. It's not worth it

Imagine the worst service possible and then times it by 100. The company is a joke. Will never use anything associated with sky again

Broadband down, after several tests, it’s was a connection problem. BT Openreach sorted it. Nothing from Sky despite assurances. Used the Complaints email address - according to them my email address isn’t recognised. This is the email they’ve always had and used. I just get responses from à bot. It seems impossible to contact à human. They are utterly hopeless. I wish I’d checked on here before signing up.

truly awful service. have tried twice to cancel contract, each time i have been told i am going to be passed to the correct department, then on hold for over 20 minutes until i give up.