BusBankThe BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Taxis & Public Transport · Chicago, Illinois
Excellent
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726 approved reviews, newest moderated first
Shizuko
Paper works via online were very easy to process and very professional. Thorough information as to how we communicate in case of emergency were provided. Office people in BusBank were very efficient and courteous. The bus used was clean and bus drivers were nice. We would like to use the service again.
Gail
We had a conference 4+ hours away from most folks attending so we contracted a coach bus and never regretted it. Our attendees and passengers on the bus were able to enjoy the scenic view of the fall foliage and socialize during the drive to and from the conference. The driver was exceptional and assisted all passengers with their luggage and bags, boarding and disembarking.
Mai
I was very satisfied with busbank everything went very smoothly. they have the best prices. they made sure all 50 teens arrived at the party safely and in a timely matter, and their return. thank you
Matthew
Not at all because of the drivers, we had some problems. They couldn't park the buses where we had planned, because there were cars parked there. The drivers easily found a place to park (big buses!) very close by. We needed to change the boarding schedule a little, and they were very flexible. We needed to have them pick up the guests later than planned after the event. So I telephoned one of the drivers and everything was fine, even though the guests started boarding the bus even 20 minutes after I had told the drivers. Very professional, very competent, pleasant, etc.
Arrington
This company tends to come through every time. Very attentive and response is in a timely manner. It's a bit expensive though.
Joan
Drivers arrived on time and were most patient with delayed arrival of our guests. Got us to our destination in a timely manner despite rush hour traffic. On time pick up and willingness to reroute per our request. Buses were clean and comfortable.
zr
The bus arrived before schedule and provided great service. The driver was extremely friendly and ensured we had an easy trip. I would definitely recommend busbank.
Eva
I contacted BusBank the week before our event when many other companies either charged too much or had no bus available. They were able to find me a mini-coach for the date I wanted. The bus driver was very courteous and provided awesome service!