L. S.
Although 2 of the busses were delayed …
Although 2 of the busses were delayed it was great to get a larger bus and the drivers were hospitable to all. Will be using you again in September.

The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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726 approved reviews, newest moderated first
L. S.
Although 2 of the busses were delayed it was great to get a larger bus and the drivers were hospitable to all. Will be using you again in September.
June C.
Our driver was so nice and the sales team at BusBank was really responsive and super easy to work with! Thanks so much!
Greg R.
Great experience Easy to set up Great communication Bus was early and the driver was amazing
Maureen S.
Fantastic experience! I am a meeting planner and booked BusBank for a very high-end client for 3 days of transfers in NYC. The previous year, this same client had a terrible experience using a different supplier. Due to this, they were very nervous and needed constant assurance that the vehicles would be in place and on time. It was my task to communicate with the driver and get updates to the client. Our driver, Irma, was skilled, patient, and polite, always on time and in place - not an easy feat in NYC. Here is a direct quote from one of the attendees: “And can we talk about the bus driver? I don't know where you found her but she was the BEST! I have never seen anyone parallel park a freaking bus on the crowded streets of New York! Also, having a bus to take us wherever we needed to go was such a game-changer. It made getting around the city a breeze and saved us a ton of time and hassle". Also, shout out to Philip May, who as our Account Executive, was responsive and on top of every detail.
George M.
Our driver was was kind and on time. He stopped at convenient places for our group to get food while going to our destination. He also drove very smooth, even when the Indiana highways can be a big bumpy. I would ride with Ray again.
olivia W.
Our driver Jimmy Anderson was fantastic! Efficient, timely, and when one of our students left their wallet on the bus after the final drop off, Mr. Anderson was kind enough to come back so he could retrieve it.
Brandon G.
Had a great experience with securing shuttles for my participants to go to various locations. Jaclyn Latourelle was great and really helpful with booking and making some last minute adjustments.
Shane M.
Our youth run club has been using BusBank for the past year and we are always more than satisfied. The communication is excellent, the driver arrives early and let's you know when they get there. Everyone is always so kind and goes above and beyond. Every email answered, every call or text responded to. From Jaclyn in accounting to Kiki and Andre as drivers, everyone is a pleasure to work with.