Caitlin M.
The flexibility and communication was…
The flexibility and communication was outstanding with our itinerary changes! Greatly appreciated!

The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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726 approved reviews, newest moderated first
Caitlin M.
The flexibility and communication was outstanding with our itinerary changes! Greatly appreciated!
Rose T.
Great experience, driver was great, on time and very pleasant. Would recommend.
Sharon D.
Our bus driver was excellent and on time for everything!! Thanks for everything - we really appreciate and look forward to using you again next year!
Rachel P.
BusBank and Philip in particular was very helpful in our company's booking. We had some last minute changes and needed a particular thing and Philip was helpful in ensuring those needs were met. Drivers were great too!
Lana M.
Drivers were on time and super easy to reach.
Camille M.
We rented two buses for a one-day tour in SLC. The drivers were great and made sure each guest had a great experience. They were on time for each stop and ensured we had everything before leaving for the day. My one request would be an earlier confirmation. I did not receive the driver's names until the day before our tour; this made me very nervous and added to the stress of the event.
Response from BusBankMay 14, 2024
Thanks for the review and the feedback, Camille! Typically, a bus operator will only assign a driver within 24 hours of the trip. If you require a driver notification earlier on your next booking, please let us know and we can usually accommodate this request!
Christina F.
Bus Bank excelled at transporting 100+ passengers for us to/from a company Retreat. They adapted to flight delays and were communicative throughout the process. Kimberly was wonderful to work with-- and our drivers were great, too!
John M.
Very easy to deal with, had a fair price and the driver was excellent. Will definitely use them again.