Bulk ApothecaryReviews of bulkapothecary.com

Please do not trust or waste your time writing Product Reviews on Bulk Apothecary. I purchased a slew of small sized Fragrance Oils from here that did not much smell like they were explained or expected to & that needed the real Truth posted about them for other Customers who were considering to purchase them. I took & used my Product reviewing efforts to help others out by reviewing the Fragrance Oils that I purchased from here, typing up about them & what they smelled like to me. Bulk Apothecary chose to anonymously & rudely not post any of my 1 & 2 Star Fragrance Reviews that I wrote. I know this & have confirmed it as for, I just did a Checkup on their Website on the Products that I previously wrote Reviews about to now notice & find out that none of them been posted!! Therefore, they are most likely doing this to all or most of their Customers who do not & are not leaving 4 & 5 Star Product Reviews on the Products that they sell as for, they are apparently afraid of their Sales going down because of their Customers 1 & 2 Star Product Reviews on their Products they sell. Please do not trust or waste your time or efforts like I did on Bulk Apothecary to type up & review Products that you are not going to give perfect 4 & 5 Stars to because they will not be posted & will simply be boycotted, deleted & ignored as I have seen & experienced with my efforts here.

Please Stay away from this fraudulent company products.. they never provide a quality product on time, will charge you too much .. it’s really crazy. I ordered a product (hand Sanitizer for emergency) on April 1st week of 2020, never received in 2 weeks, order cancelled end of April, they send me the product end of May, the product doesn’t have a quality and filthy (rotten smell).. while I used it feels kind of glue rotten hand sanitizer ... I tried to return the product unfortunately their response really surprised, once shipped the item they never take it back. Please stay this scam company.

First they sent my orders to the wrong customer in a WRONG state, then the second time they sent the totally wrong mold with a wrong size! Very incompetent. never again! I do not recommend this company!

This is by far the worst customer service I have ever experienced from a company. I emailed them and asked if their shipping was back on track after Covid, and they informed me that it was. I placed an order and a week later it still hasn't shipped. I sent them a message via their live chat and was told that my order was still being processed... Thanks I got that... called them and was told they are still backed up on orders. Then why are you telling people that you aren't. Further more didn't offer to resolve it in any way shape or form. My company ships orders within 24 hours, and if there is even a slight delay that isn't even our fault we will offer to refund the shipping cost at least because we haven't met the expectations of our customers. Bulk Apothecary offers to apologize for the inconvience.

Having serious issues with customer service. I ordered supplies and THeY sent me the wrong things. They won’t even start working on shipping my order until they see movement on the return... okay. BUT then they refuse to even upgrade my shipping so I can get my order in time for when I need it. It wasn’t my fault they sent me the wrong thing. I was a very patient customer when they had Covid delays and was very understanding. I would expect a company that expects “caring” from their customers to offer the same. I ordered within plenty of time to have the correct products sent to me. When THEY shipped the wrong products THEY refuse to help with any of the inconvenience they’ve caused my business. ALL I asked for was to be able to get my items in time since it wasn’t my mistake. Their refusal to properly handle this situation is definitely making me look at this company in a different light. Their is absolutely no way I would punish a customer for MY mistake.

I ordered some items from this company from May 28th. I know we are in a crisis so I waited and waited and waited. I finally reached out to them advising that I understand the delays but that I did not get my package. I sent an email to which I got no response. I called and got a rep who said they would do a follow up to see if a reorder could be done. I am not seeking my money back I just need my stuff and today July 18th still nothing. By far the worst experience I have had with a company like this. As a small business owner this one has hit real hard especially in these times.

After 1 month recurved 1 gallon of gel sanitizer. Opened it up. Smelled like vomit. Everyone was gagging and spraying room spray. Website says non refundable. I paid $70 for nothing. Can’t use it or would stink all day it lingers for a long time. I used some. Soap wouldn’t take off smell. Nasty

They are taking advantage of COVID-19, selling stuff that they have not in stock, Their website said my order will be shipped within 10 days, now 45 days passed, no delivery and no response to my emails. Shameful company to scam people in this difficult time. Filed a claim with Paypal.