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Bulk Apothecary (bulkapothecary.com) has 369 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Charm'd B.
I got what I needed and chatted with a csr. She was very helpful and found my code that I deleted by mistake. The order came super fast and I am very pleased.
Response from Bulk ApothecaryFeb 11, 2026
Thank you so much! We’re glad our customer service rep was able to help recover your code and make the process smooth for you. It’s great to hear your order arrived quickly and that you’re so pleased. We truly appreciate your support! -The Bulk Apothecary Team
Amber G.
I have not been able to find this fragrance for years. I haven't smelled this for years.And when I opened this up and smelled this, I almost fell over!!! It was so wonderful to smell that smell again and I can't believe how much it smells like the original.I mean there is NOOO difference. I definitely will be ordering more. I just can't believe how good it smells. Also, I can't believe how long it has lasted . Its been on all day and I can still smell it on my wrist. The shipping was fast.Everything was packaged nicely, and everything was correct. This is my first experience with you, and I will definitely be coming back.Thanks again!
Response from Bulk ApothecaryFeb 11, 2026
Thank you so much, Amber! We absolutely love hearing this. There’s nothing better than reconnecting with a fragrance you haven’t smelled in years—and we’re thrilled it brought that reaction for you! It’s amazing to know it matched the original so closely and that the longevity impressed you too. We’re also glad your first experience with us—from fast shipping to careful packaging—was a great one. We truly appreciate your excitement and can’t wait to have you back for more! -The Bulk Apothecary Team
Yooolie
When i ordered, I entered the discount code. But when i check out, the code disappeared and i was charged the full amount. Didn’t realize until i saw the confirmation receipt. Emailed customer service for support and amazingly got the response and refund for the discount. Kudos!!
Response from Bulk ApothecaryFeb 11, 2026
Thank you so much for sharing this, Yooolie! We’re sorry the discount code didn’t apply properly at checkout—that’s definitely frustrating. We’re so glad our customer service team was able to respond quickly and get that refund processed for you. We truly appreciate your understanding and your kind words! -The Bulk Apothecary Team
Pamela O.
Absolutely horrible 1st time experience, shipping is very pricey here, my order arrived without the most valuable item I needed in order to launch my brand. I got the run around and then they responded by telling me they will ship the missing item, days later they said they weighed the box and it weighed correctly. Next, they asked what kind of tape was on the box and to send pictures. Apparently, box was opened resealed with clear tape not theirs. Now the rep said we have to file a claim in order to send you your almost $50 bottle. This is horrible customer service, I will never order from this company again. I have asked the same customer service representative for a return label so I can return the items I did receive and she responds with we’re waiting for an approval so we can ship your missing items.
Response from Bulk ApothecaryFeb 11, 2026
Thank you for sharing this, Pamela. We’re very sorry your first experience with us was so frustrating—especially when it involved a missing high-value item that was critical to your launch. We completely understand how upsetting and stressful that must have been. When a package appears to have been opened or resealed in transit, we are required to follow carrier claim procedures before reshipping certain items. That process can involve verifying weight, tape condition, and photos so the claim can be properly documented. However, we recognize that going through those steps while waiting on a needed product is incredibly frustrating. Your feedback regarding communication and the delay has been escalated to our management team for review. We truly regret that this experience left you feeling unsupported, and we appreciate you taking the time to detail what happened. -The Bulk Apothecary Team
PDH
After doing a lot of research, I found that Bulk Apothecary has better prices and more selection than most suppliers of perfume supplies. They also have high quality essential oils.
Response from Bulk ApothecaryFeb 11, 2026
Thank you, PDH! We’re honored that your research led you to choose us. It’s great to hear you found our pricing, selection, and essential oil quality to stand out. We truly appreciate your support! -The Bulk Apothecary Team
Penny G.
The package was filled to the brim with heavenly smelling lavender. The shipping was fast and enviromentally friendly.
Response from Bulk ApothecaryFeb 11, 2026
Thank you, Penny! We’re so glad to hear your package arrived quickly and filled to the brim with beautifully fragrant lavender. It’s wonderful to know you appreciated the environmentally friendly packaging as well. We truly appreciate your support! -The Bulk Apothecary Team
Eleuterio H.
The items purchased are perfect and shipping was incredibly fast!
Response from Bulk ApothecaryFeb 11, 2026
Thank you, Eleuterio! We’re so glad to hear the items were perfect and that shipping was incredibly fast. We truly appreciate your support! -The Bulk Apothecary Team
customer
Shipped out fast got here quickly. I will definitely order from them again. This is my second order.
Response from Bulk ApothecaryFeb 11, 2026
Thank you so much! We’re glad your order shipped and arrived quickly, and we truly appreciate you coming back for a second order. We look forward to serving you again! -The Bulk Apothecary Team
