Jacklyn
very slow and no good for work order…
very slow and no good for work order follow up
Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.
Buildium (buildium.com) has 792 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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IT & Communication · Boston, Massachusetts
Excellent

IT & Communication · Boston, Massachusetts
Excellent

IT & Communication · Boston, Massachusetts
Excellent
IT & Communication · Boston, Massachusetts
Excellent
792 approved reviews, newest moderated first
Jacklyn
very slow and no good for work order follow up
Neena
I get phone calls weekly from reps from other software companies. They ask me why I'm with Buildium and I answer "Because I can call them 4x a day!" So far no other company has said oh you can call us too 4x a day. Love Buildium's customer support.
Property Manager, Whatcom County W.
The program is fairly straight forward in terms of use but it is a bit choppy to create a simple procedure for tasks. The app is tough to find the info you need and certainly does not give a full view of information. The accounting processes are not smooth. My recommendation to people would be: "I like the program and will continue to use it as it is economical for our company at this stage. However as we grow I will be looking to other software that I feel will better suit our needs. The customer service has been good in the sense that they are friendly and fairly prompt. However I have had a major issue with there affiliate for eft's and do not feel that this was handle well by the affiliate for sure and somewhat by Buildium."
Response from BuildiumJun 13, 2018
Hi there, Thank you so much for leaving us an honest review. We're sorry you had a poor experience with our ePay integration. We know there's much room for improvement on that matter, and we are currently working on some big changes regarding payments in Buildium - stay tuned! Best, The Buildium Team
Mario
Great company and the support is very responsive. It makes my Job easier.
Customer
Great Software with Excellent Support We have used this company for our property management software for 10 years now. We have looked at others over the years and are still happy to stay with buildium. Their support is excellent - and when things go wrong as they sometimes do - you can count on a friendly knowledgeable voice at the end of the phone to help you put it right in a jiffy!
Rhonda G.
I could not do property management without Buildium. This program takes all the work out of paperwork! Highly recommend this program for anyone with more than one property.
Brian
We have been using Buildium for roughly 5 years, and are very happy with the software. There is room for improvement, but they are constantly doing just that. I'm very happy with the software, and could not imagine running my business without it.
Henry
Good product and excellent live support staff