BuildiumReviews of buildium.com

Customer Service is always excellent

This majorly simplified my property management and bookkeeping! The convenience for us and the tenants is wonderful!

I highly recommend Buildium. The customer support team is always available, friendly and reliable.

I recommend Buildium keep up with other companies in regards to technology.

There are many little things that are missing or annoying... But, all in all, it is a great product... Sam...

It’s not user friendly at all. And now things are so messed up, I don’t know how to fix them.

The great thing about Buildium is that they offer entry level/ala cart pricing that is great when you are just getting started. The ability to have an electronic payment processing system from day 1 has been huge. That being said, the system is not very intuitive and can be very frustrating. I’ve spent a lot of time with tech support trying to figure out the workflow of the system. They have teaching videos but they aren’t very helpful besides the absolute basics. Other features are frustrating, for example I cannot send my company an ETF for our management fees. I literally have to write myself a check every month. Another frustrating feature is the “company financials.” What seemed like a fantastic feature when I purchased the product is useless because it makes you manually enter every transaction separately from the rest of the software. For example, if I record collecting management fees it doesn’t show up on my company financials...I must manually enter it.

Generally very easy to use and I love the constant improvements. Biggest issue is calculation of management fees. I have to check every property's management fees every month to make sure owners are not overcharged. Very time consuming.