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Buildium Reviews | Read Customer Reviews of buildium.com

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IT & Communication
Buildium

BU

BuildiumReviews of buildium.com

4.1792 reviews
IT & Communication
225 Franklin Street, Boston, Massachusetts

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BUBuildium4.1

Reviews792 About Contact

Overall score

4.1 out of 5

Great

Average of 792 reviews

Distribution

5★63%
4★13%
3★6%
2★5%
1★13%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 414-1988
buildium.com
[email protected]
225 Franklin StreetBoston, MA 02110

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About Buildium

Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.

Buildium (buildium.com) has 792 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: buildium.com
Website: buildium.com
Category: IT & Communication
Location: Boston, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 21% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Buildium reviews

792 approved reviews, newest moderated first

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Laura
Oct 7, 2019
do not respond to requests for support
do not respond to requests for support
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Ashurst
Sep 18, 2019
I highly recommend Buildium - quality property management software
- User friendly, great customer support!
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sierra
Sep 15, 2019
customer service is amazing
customer service is amazing. my issues are always resolved so quickly. :)
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Edward
Sep 11, 2019
Our entire team loves Buildium but most…
Our entire team loves Buildium but most important our clients love it
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Anonymous
Sep 6, 2019
Unresponsive Customer Service
I have tried to reach out to Buildium for support on multiple occasions via phone and email and never received responses to my inquiries. I have had a horrible experience with Buildium's Customer Service. My issues have largely revolved around linking bank accounts for auto clearing, a feature which has broken multiple times.
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James
Sep 5, 2019
A must for property owners
BUILDIUM is definitely worth the investment. This property management software is truly a timesaver, income generating, piece of mind product.
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Deb
Sep 5, 2019
Love Buildium and all the program offers...
Love Buildium and all the program offers. But there are a few glitches with uploading photos that need to be addressed so that all applicable users see the same information without getting lost in the transitioning from one area to another.
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Options M.
Sep 5, 2019
Lots of features available
Lots of features available for a reasonable price. Excellent platform for small to midsize property management companies. I would that they expand their development into leasing spaces and reduce time increments for leasing/ renting. (ie 1 hour, 1 day and so forth) or at least vacation rental type leasing. Other that it’s a good program with good customer support.
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