Jennifer
It took THREE months
The final product we received is a wonderful likeness of my daughter's picture--thanks! However, it took FAR longer than I was originally told. It would have been nice to receive meaningful updates more often. It got so that I didn't believe the few automated updates that I did receive. I emailed Budsies directly to get a human response. I was really starting to think this was a scam.
Response from BudsiesJun 26, 2025
Hi Jennifer! I'm sorry to hear that your Budsies experience didn't go the way you hoped! We checked with our team, and unfortunately because your order was on hold for a couple weeks while our team waited to hear back from you, that delayed the overall order time. We always try to give an estimated timeframe to help during the production process! We're happy our support team was able to help you, we always welcome customers to reach out with any questions! 💙 We're glad your daughter loves how her Scrat plushie turned out! The weighted and faux fur upgrades were great choices! Thanks for your review Jennifer! 💙