B-Stock Solutions Reviews | Read Customer Reviews of bstock.com

B-Stock Solutions Reviews | Read Customer Reviews of bstock.com

B-Stock Solutions reviews

486 approved reviews, newest moderated first

Gonzalo G.
Aug 24, 2024
The awesome Ananda
Ananda was awesomely awesome! She had the best attitude I’ve ever experienced from a customer service person. She was very helpful, attentive, polite and more. Thank you Ananda!
Response from B-Stock SolutionsAug 26, 2024
Thank you so much for your fantastic review! We’re incredibly grateful for your kind words about Ananda. It’s wonderful to hear that her attitude and service stood out so positively for you. We’ll make sure to pass along your praise to her. Thank you for being a valued customer, and if you need any further assistance, we’re always here to help. Thanks again!
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Quincy J.
Aug 22, 2024
I’m very disappointed with the customer…
I’m very disappointed with the customer service as well as the time allocated for sellers to ship winning lots. Recently one an Amazon lot with 674 units received only 40 can’t get an confirmation of when the other items will be shipped or not to dispute because they have 28 days to fulfilled orders they still selling online. If an items sells out online before yours fulfill they will cancel your order. Recently won a bid for Amazon that was cancelled because they wasn’t able to fulfill my order. This process is very bad for businesses who used this site to stock their business.
Response from B-Stock SolutionsAug 22, 2024
Thank you for sharing your feedback. I’m truly sorry to hear about the challenges you’ve faced with customer service and the fulfillment of your Amazon lot. We want you to know that we hear you and understand where you're coming from. We want you to know that we’re actively working on improvements with Amazon to address these business practice concerns. Our goal is to enhance order accuracy, reduce cancellations, and speed up fulfillment times. We expect these changes to be implemented next month. In the meantime, we encourage you to explore our other marketplaces, which might better meet your needs. We hope you’ll consider giving us another try in the future. Thank you for your patience and for being a part of our community.
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Miguel H.
Aug 21, 2024
Bstock service is superb. Shoutout to Ananda for an outstanding service.
Had an issue with a seller. Ananda patiently looked into it, communicated with several teams and she sort everything out for me as efficiently as possible. As a wholesale buyer, I don't think I've ever received better customer service and such a high level of buyer protection from any platform. Keep it up!
Response from B-Stock SolutionsAug 21, 2024
Thank you so much for your amazing review! We’re thrilled to hear that Ananda provided you with outstanding service and was able to resolve the issue with the seller. Your recognition of her efforts means a lot to us, and we’re grateful for your kind words about our buyer protection and customer service. Thank you for being a valued customer, and if you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again!
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zee C.
Aug 20, 2024
Eder is a great help
Eder is a great help. Best customer support so far
Response from B-Stock SolutionsAug 20, 2024
Thank you for the wonderful review! We’re thrilled to hear that Eder provided you with great help and stood out as the best customer support you’ve experienced. Your feedback means a lot to us, and we’ll be sure to share your kind words with Eder. Thank you for choosing B-Stock, and if you need any further assistance, we’re here to help!
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Carolina
Aug 19, 2024
Me ha atendido Eder solucionando mi…
Me ha atendido Eder solucionando mi problema de momento. Excelente atención gracias.
Response from B-Stock SolutionsAug 20, 2024
¡Muchas gracias por tu excelente reseña! Nos alegra mucho saber que Eder pudo resolver tu problema y ofrecerte una atención excelente. Apreciamos sinceramente tus amables palabras y estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por confiar en B-Stock!
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الكزن ا.
Aug 19, 2024
I spoke to a lady named Amanda
I spoke to a lady named Amanda. She has amazing energy. No matter what your problem is Amanda will find a solution for you.
Response from B-Stock SolutionsAug 20, 2024
Thank you so much for your kind review! We’re delighted to hear that Amanda’s energy and problem-solving skills made a positive impact on your experience. We’ll be sure to pass along your compliments to her. If you need any further assistance, please feel free to reach out. Thanks for choosing B-Stock!
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Shawn and Karen M.
Aug 19, 2024
Garrett was amazing today!
Garrett was amazing today! He found what 2 other customer service agents missed and was able to help me. He is great! Thank you Garrett!
Response from B-Stock SolutionsAug 21, 2024
Thank you so much for your fantastic review! We’re thrilled to hear that Garrett was able to help you where others couldn’t and that his efforts made such a positive impact on your experience. We’ll be sure to pass along your thanks and recognition to Garrett. If you need any more assistance in the future, don’t hesitate to reach out. Thanks again for your support!
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Bob M.
Aug 19, 2024
Shelbey was awesome
Shelbey was awesome. Answered all my questions. Thank you
Response from B-Stock SolutionsAug 21, 2024
Thank you for your wonderful review! We’re thrilled to hear that Shelbey was able to answer all your questions and provide you with excellent service. We truly appreciate your kind words and will make sure to share your feedback with Shelbey. If you need any further assistance, we’re here to help. Thanks again for choosing B-Stock!
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