B-Stock SolutionsReturned and overstock inventory represents a $500 billion a year problem for retailers and implementing an efficient and outside-of-the-box solution is a must in today's competitive environment. By combining technology with data-driven methods, B-Stock is revolutionizing how organizations approach their excess merchandise.
B-Stock Solutions (bstock.com) has 486 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Claim this listingMalls & Marketplaces · Goleta, California
Excellent
Malls & Marketplaces · San Jose, California
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Malls & Marketplaces · Santa Monica, California
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Malls & Marketplaces · irvine, California
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486 approved reviews, newest moderated first
Salvador R.
Great service helped me discover my lost package
Response from B-Stock SolutionsSep 6, 2024
Thank you so much for your awesome review! We’re thrilled to hear that our team helped you track down your lost package. We appreciate your feedback and are grateful for your support. It’s great to know that we could assist you in resolving this issue. Thanks again for being a valued customer!
Hayder A.
Great experience wonderful customer service thank you so much Ananda!!
Response from B-Stock SolutionsSep 6, 2024
Thank you so much for the fantastic 5-star review! We’re delighted to hear that you had a great experience and that Ananda provided you with wonderful customer service. We couldn’t agree more—Ananda is truly amazing, and we’re grateful for her dedication to our customers. Best of luck with your future bidding!
Hemn M. K.
Eileen was very helpful , thank you
Response from B-Stock SolutionsSep 6, 2024
Thank you for your kind review! We’re glad to hear that Eileen was able to assist you effectively. We appreciate your feedback and are grateful for your support.
Mark
I called in because I received a shipment that was completely wrong and I spoke with Ananda and to be quite frank, She was AMAZING! She helped me through the situation and definitely put me at ease. I appreciate her patience and she is exemplary of what a customer service rep should be.
Response from B-Stock SolutionsSep 6, 2024
Wow, thank you for the fantastic 5-star review! We’re so glad to hear that Ananda was amazing in helping you with the mix-up and that she made the process easier for you. We couldn’t agree more—Ananda is truly awesome and exemplifies everything we strive for in customer service. Thanks for being such a great customer, and if you need anything else, just give us a shout!
LB S.
Ananda was polite and helpful. She answered all questions quickly, and resolved my issue.
Response from B-Stock SolutionsSep 6, 2024
Thank you so much for your awesome review! We’re thrilled to hear that Ananda was polite, helpful, and quick in resolving your issue. We couldn’t agree more—she’s fantastic! We also want to extend a big thanks for being a valued B-Stock customer for the past 18 months. We’re excited to continue serving you and look forward to many more successful experiences together!
Brooke H.
We have had issues with our ACH payments processing today. I called and Ananda took my call and was extremely pleasant and helpful. She went above and beyond to help contact the seller in hopes of them not cancelling our order because of this issue. I do hope I can speak with her in the future if I have any additional issues.
Response from B-Stock SolutionsSep 6, 2024
Wow, thank you so much for the amazing review! We’re so glad to hear that Ananda was super pleasant and went above and beyond to help with your ACH payment issues. We agree, she’s fantastic and we’re thrilled she could assist you so effectively. Thank you for being a loyal customer for almost 4 years—your continued support means the world to us! We’ll make sure Ananda knows how much you appreciated her help, and of course, if you ever need anything else, just give us a shout.
ZNG S.
Eder was the best rep I’ve spoke to with any company in quite some time. Great guy who cares about his customers. Give him a promotion!
Response from B-Stock SolutionsSep 3, 2024
Thank you so much for the wonderful review! We’re thrilled to hear that Eder provided you with such exceptional service. Your kind words truly mean a lot to us. Eder is indeed a valuable member of our team, and we’re glad to hear that his dedication and care have made a positive impression. We’ll be sure to pass along your feedback and let him know how much you appreciate his efforts. Thank you for being a valued customer.
peter S.
I never write reviews but this customer service was exceptional. I couldn't of asked for a better person to talk to. I had a bunch of questions about the auctions i won and Ananda answered all of them. Sorry for the late review but for the 1st time ever, i felt the need tell people what I have experienced with Ananda. My case number is 01968184 if anyone has questions. Thank you to the B-Stock Buyer Assistance Team.
Response from B-Stock SolutionsSep 3, 2024
Thank you so much for taking the time to leave us this awesome review! We’re thrilled to hear that Ananda provided you with exceptional service and was able to assist with all your questions about the auctions. We truly appreciate your kind words and for taking the time to share them with us.