Brightside HealthBrightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent
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Mental Health
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1,577 approved reviews, newest moderated first
Steph P.
They canceled two of my appointments, one the day of, and would not allow me to be reimbursed for the missed sessions (due to their absence). No refund, no session credit, they essentially said too bad so sad. Then it took 12 days for customer service to even reply to me when I ask for an explanation and a cancellation of my membership. Please beware. If they truly cared about mental health, they would have better customer support and policies.
Peter G.
A great experience
Laurie G.
Don't take time to talk to me. Acts like he has no interest in listening to me. Always in a hurry. Looking for another therapist.
ShawnP
I was apprehensive at first but the whole experience was much better than anticipated. 2 months in and I feel SO much better. Highly recommend.
Ronda S.
Very personable, great attention to patients needs with active listening! Wonderful follow through and easy access to provider. Valuable check-ins and all-in-all’s great experience.
Megan
I really like how easy the navigation in the app is and getting in touch with providers for any questions I have.
Kimberly J.
My experience was a good one. Scheduling was fast and efficient.
Gina K.
Limited availability in the evenings .