Brighter Image LabReviews of brighterimagelab.com

These people keep running an annoying add on my computer. I do not need or want this product.

Horrible company. Mine turned yellow in England so I wasn't going to be there for return time. While under factory warranty. I did purchase the extra years. So when I got back to states I sent them in and they came with a factory flaw. I called the said since I didn't send them in time. I just used my warranty. So the set I get back has flaws and they refuse and want to charge me again. Worst company ever Michelle should be fired she hung up on me for saying I will leave a review if this isn't fixed. Not a threat a promise. Do not use them at all. So many other options scam artists in office. UPDATE they just "Michelle" told me I violated their terms and conditions by leaving an honest review lol. Really well I guess you should take care of your customers. They won't work with me anymore well you weren't and that was the problem. Again scam scam scam 2k dollars plus warranty and treated like dirt. 👍🏻

A friendly advice. It's impossible to get a good impression of your teeth unless you're a dentist or a dental tech. Chances are you wont have a good fit. So the price will just go higher if you keep failing to get a good impression. Once they send you the impression kit, you're bound to pay the entire fee, so however you look at it, I would say more than 90% of customers will be screwed.

Took a year and 3 impression kits later to get a product that doesn’t fit my upper teeth and cracked in half trying to make them fit my upper teeth. Rude people that KNOW they have you over a barrel because NO REFUNDS means NO REFUNDS. That policy gives them complete autonomy and as I already shared they KNOW it. So what that you paid to expedite your vaneers. Thats simply and ONLY an opportunity for them to make a little extra cash. Texas AG NEEDS TO BE ASSIGNED THIS COMPANYS BLATENT AND INTENDED DISREGARD OF ACCOUNTABILITY AND MISREPRESENTATION.

I was a little skeptical at first but I did my research and decided to try it. It was the best decision. I'm 41 and my teeth have a couple missing. I was always afraid to smile. These look so natural and comfortable. Easy to clean. I had to send my first impression back because I messed it but the second impression kit they sent out was delivered fast. Totally happy. Great customer service.

I got my venners and the fit is perfect but they look so fake the money all us people been spending on this product they should be making sure they look more real I'm not even going thru this with them but I don't suggest this product at all if you want some really good clip on venners that looks like your real teeth go with insta smile the worse thing I ever did was went with a different company so now I'm stuck with a 2000 dollar product I don't even like shame on them for promising people a great new smile and they give them this product which sucks

The whole process is hit or miss; the lucky ones are the people you see leaving google reviews. It's not fair but unless you could afford going to court, chances are you're not getting your money back...unfortunately. And like some have said on here, read every single document before signing. Make sure you've got a clear understanding of what you're signing up for, especially for those who are thinking of financing. Because FYI, there's a security deposit you'll have to pay on top of your down payment in order for them to begin production. The finance company doesn't offer bi-weekly or monthly installment plans. What's on that contract is final, so ya best have that weekly payment available. Honestly, I'd like to think companies like BIL or instasmile genuinely care and want to help, but the fact that most can't afford it proves otherwise. I'm sure price validation falls directly on it being a custom product lol. Anyway, for some of us this is next best alternative vs cost of actual dental work.

Just received my veneers from Brighter Image Lab and Wow I couldn't be happier love the new look cant wait to wear them in public.