BreezelineReviews of breezeline.com

Too difficult to report a cable break.

Customer service, is great

Was able to get an appointment the same day. The technician was prompt, professional and courteous

I was definitely very thankful for the technician, he was very polite and helpful and professional

I received my equipment from Breezeline on March 12, 2026, and canceled my service on March 25, without using the equipment. Breezeline confirmed my return request by email, stating, 'We received your return request. Sorry that didn't work out! Use the instructions below to send back your items.' I followed these instructions and shipped the equipment as directed. On April 17, Breezeline confirmed receipt of all three items. Despite never activating the equipment, I was billed for two months of service, which I paid. This week, I received another bill for $56.10 for June 12 through July 12, 2026. I attempted to resolve this by phone, but was unable to reach support because Breezeline does not have an account associated with my number. I have since reviewed numerous BBB and Google complaints about Breezeline’s cancellation process. I have contacted the Ohio Department of Commerce regarding this issue, and it appears that many customers are experiencing similar problems, which may warrant further investigation or legal action.

I have to say I don't think I could hate a company anymore than BREEZELINE!!! After paying over $2,000.00 to get the internet down my long driveway, I have to put up with high bills when new customers can get the same speed for $39.00 a month or less for 5 years! I pay $85.99 for the same 100 mps and tested it and I am getting 41 mps. I called never talked to person just a computer that wanted me to reset modem ect. What a joke!

Manuel was efficient and provided excellent customer service.

I am very impressed with Breezeline. The customer service is second to none. They listen and answer your questions.