BranchReviews of branchapp.com

Branch reviews

371 approved reviews, newest moderated first

Ian D.
Jul 12, 2026
There is no way to speak to anyone on…
There is no way to speak to anyone on the team that handles verifying a person, when your account gets locked there's no one to help you.
Response from BranchJul 17, 2026
Hi Ian, We want to help resolve this issue for you; can you open an in-app support chat within your Branch app? Additionally, our help center can also connect you to an agent. Branch Help Center. We recommend chat because of a faster service experience. That way, one of our agents can escalate your concerns to the right person.
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Carla A.
Jul 8, 2026
The agent was very knowledgeable & my…
The agent was very knowledgeable & my issue was solved instantly. ☺️
Response from BranchJul 17, 2026
Hi Carla, Thanks for the amazing review! We’re really glad to hear you are enjoying your Branch account! We appreciate you taking the time to share your experience, and we’re always here if you need anything
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Pierre D.
Jul 7, 2026
Customer service!
Customer service!
Response from BranchJul 8, 2026
Hi Pierre, Thank you for your review! We’re glad to hear you’ve had a positive experience with Branch. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
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Margaret S.
Jul 6, 2026
You help me pay my emergency bills
You help me pay my emergency bills. Thank you very much
Response from BranchJul 7, 2026
Hi Margaret, Thank you for your 5-star review! We’re glad to hear you’ve had a positive experience with Branch. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
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Robert Potts I.
Jul 6, 2026
Great experience
Great experience
Response from BranchJul 7, 2026
Hi Robert, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
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Liukiia V.
Jul 3, 2026
Love all your team!))))
Love all your team!))))
Response from BranchJul 7, 2026
Hi Liukiia, Thank you for your 5-star review! We’re glad to hear you’ve had a positive experience with Branch and our Support team. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
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Jaelyn E.
Jul 2, 2026
Excellent for everything
Excellent for everything
Response from BranchJul 7, 2026
Hi Jaelyn, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
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Artayvia
Jul 2, 2026
When I explained… she listened
When I explained… she listened. When I sighed … she reassured me and she encouraged me to think along with her instead of going against her! She was awesome!!!
Response from BranchJul 7, 2026
Hello, Thank you for your 5-star review! We’re glad to hear you’ve had a positive experience with Branch and our support team!!! Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
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