BranchReviews of branchapp.com

very accommodating

CAUTION ⚠️Automatically started funneling my uber money into account then Blocked me from using the account. Software keeps rejecting the back of my license so i cannot access my money!!!! Spoke with several supervisors they cant help just escalate. 3 emails & 3 broken software links i send screenshots as it says to reply to the email if you have issues. NO ONE WILL RESPOND. Supervisors tell me they closed my complaint due to lack of response! Its a circle jerk meant to keep you from accessing your money till you give up. FILED WITH CFPB.org & now have to with Attorney Generals office. They should not take money if they feel there is a discrepancy! Update: 7/17/26 just look at the BS response below. All they do is keep telling you to have agents escalate this. No regard was given to my already numerous attemots that keeps sending me in circles. Since I posted ive tried everyday for weeks to get a resolution & still no path forward out of this mess. Still waiting on CFPB to help which can take up to 30 days

Absolute WORST online banking service. I have to pay $4.95 each time I load money on to my Pro Card. However, if you ever have a problem with your account it is virtually IMPOSSIBLE to call and speak with a live agent. You will spend 10 minutes answering the ridiculous and irrelevant questions asked by their asinine AI system and it will eventually say something like: "Unfortunately I can't connect you to a live agent at this time, please describe what you need help with"....are you F##&@&G KIDDING ME 🤬🤬🤬 I just spent the last ten minutes explaining what I need. Avoid this Bank at all costs unless you're okay with not ever being able to speak with a live agent about YOUR account and YOUR money! Then, if you're fortunate enough or have plenty of time to waste, you COULD be connected to their call center in the Philippines where an agent will attempt to read from a script and try to answer your questions. I am also filing a complaint with the Federal Reserve and the FDIC.

Excelente servicio

Good and fast

They just denied my dispute where 10 separate charges went through for $3100 at exactly 11:59 pm. Said it’s not fraud. They are pure evil

Subject: Urgent: Reporting Unauthorized Account Access and Funds Transfer Dear [Bank Name] Support Team, I am writing to express my severe dissatisfaction and concern regarding an incident of unauthorized access to my account. My account was hacked, and funds were illegally transferred. I believe this is a scam, and I am extremely disappointed, as I suspect that there was some level of cooperation with the perpetrators. Please, if you have any information or can identify the person or party responsible for this fraudulent activity, I urge you to contact me immediately. My funds have been stolen, and I hold you partially accountable, as I entrusted my account to your services. I would appreciate an urgent response and any steps you can take to investigate this matter. Sincerely, Mohammad Fahim Bahram ] 2799445215

It is easy to understand and navigate through