BrainlyReviews of brainly.com

Response from BrainlyOct 25, 2022

Hello, We are sorry we did not respond to you in a timely manner. Our regular response time is up to 72 business hours. Currently, we are receiving a high volume of emails and unfortunately, it is taking us a bit longer to reply. Please be assured all our agents are working very hard to get back to our users as soon as it is possible. Unfortunately, I could not locate your email just by using your name here. If you could, please, just share your email address here or on our FB page (through our messenger), so we can follow up and understand exactly what happened. Cheers, Brainly Team

Response from BrainlyOct 25, 2022

Hello, Thank you for contacting Brainly! We are sorry we did not respond to you in a timely manner. Our regular response time is up to 72 business hours. Currently, we are receiving a high volume of emails and unfortunately, it is taking us a bit longer to reply. Please be assured all our agents are working very hard to get back to our users as soon as it is possible. I confirm that your subscription on account Kenyallee has been canceled and your payment of $96 has been refunded. Please allow up to ten business days for it to be received. Please let me know if you have any questions! Best, Brainly Team

Response from BrainlyOct 25, 2022

Hello, Jasper! Thank you so much for your comments and insights. We're very sorry to hear that you were disappointed with the quality of answers available to you on Brainly as you mentioned you encountered some incorrect answers. In the future, please be sure to send us those links or be sure to REPORT them onsite ASAP so they can be reviewed by our moderators. Reporting content onsite and selecting the appropriate reason immediately places the content into a queue for the moderators to review. Additionally, you can always message any of our or Moderators or Administrators directly with a report that you believe is more time-sensitive so that they can review that request even faster. Thank you for helping us to keep Brainly a safe site for all users as we strive to be a safe and helpful learning community for everyone! We're thankful for users like you, and we'll share your comments with our team. Cheers, Brainly Team

Response from BrainlyOct 10, 2022

Hello Jessica, Thank you for getting in touch. Sorry to hear about the confusion with your Brainly subscription! To further assist you, please provide your email address. I look forward to hearing from you! Best, Brainly Team

Response from BrainlySep 30, 2022

Hello Caiden, Thank you for getting in touch. Sorry to hear about the confusion with your Brainly subscription! Unfortunately, I could not locate a Brainly subscription linked to the email address you used to write to us [email protected]. To further assist you, please provide the following information: The first and last name of the cardholder The last 4 digits of the credit card that was charged Payment method: PayPal & Invoice ID, Credit Card, Apple Pay, Google Pay, Apple App Store Date of charge I look forward to hearing from you! Best, Brainly Team

Response from BrainlySep 29, 2022

Hi, We're sorry you had this experience using Brainly. Whenever you get a wrong answer or a "troll", make sure you report it so our Moderators can take care of it. https://faq-us.brainly.com/hc/en-us/articles/5194952856082-How-do-I-report-a-user-#:~:text=If%20you%20see%20something%20inappropriately,at%20community%40brainly.com. Let us know if you need anything else - we want a safe community and we're always trying to help. Cheers!

Response from BrainlyJul 22, 2022

Hello, and sorry for your bad experience with Brainly. Can you please send an email to [email protected] explaining what happened, along with your username, so we can help you out? We'll be waiting for your email. Cheers.

Response from BrainlyJul 18, 2022

Hi, Thank you for your message. We are sorry for any confusion with your Brainly Plus subscription, but we can certainly help! Please note that you do not have an active subscription on your account under bryleedawn1354. If you're inquiring about another account, please provide us with the following information by sending an email to [email protected]: - Alternative Brainly username, email or Apple private relay email linked to your Brainly Plus subscription - The first and last name of the cardholder - The last 4 digits of the credit card that was charged - Payment method: PayPal & Invoice ID, CC, Apple Pay, Google Pay, or Apple App Store - Date of charge Once we have this information, we can help further. Looking forward to hearing from you!