BrainlyReviews of brainly.com

Response from BrainlyOct 17, 2025

Hello Chase, Thank you for your message. Brainly is an online platform for students, parents, and teachers. We offer a lifetime free Brainly Basic plan, as well as paid subscriptions so that our users can choose the option that best suits their needs. Whenever a subscription is about to renew, we remind them of our policies via email. We understand that missing the cancellation window may feel frustrating, and we truly empathize with your situation. Our goal is to always communicate our cancellation policies clearly and transparently while trusting our users to review the information provided. If you have any other questions or need assistance, please don't hesitate to let us know.

Response from BrainlyOct 20, 2025

Hello Adora, Thank you for your message. However, we will not provide you with a refund. Your free trial started on 09/30 and became a paid subscription on 10/07. The charge was made *after* your free trial was over. Brainly is an online platform for students, parents, and teachers. We offer a lifetime free Brainly Basic plan, as well as paid subscriptions so that our users can choose the option that best suits their needs. Whenever someone starts a free trial, we remind them of our policies via email. We understand that missing the cancellation window may feel frustrating, and we truly empathize with your situation. Our goal is to always communicate our cancellation policies clearly and transparently while trusting our users to review the information provided. If you have any other questions or need assistance, please don't hesitate to let us know.

Response from BrainlyOct 20, 2025

Hello Maryann, Thank you for your message. We understand that missing the cancellation window may feel frustrating, and we truly empathize with your situation. Our goal is to always communicate our cancellation policies clearly and transparently while trusting our users to review the information provided. If you have any other questions or need assistance, please don't hesitate to let us know.

Response from BrainlySep 15, 2025

Olá Alexandre, Agradecemos por sua mensagem, e ficamos felizes em ajudar! :) Qualquer outra dúvida, estamos à disposição. Atenciosamente, Equipe Brainly

Response from BrainlySep 10, 2025

Hello Tommy, Thank you for your message. However, we will not provide you with a refund. Brainly is an online platform for students, parents, and teachers. We offer a lifetime free Brainly Basic plan, as well as paid subscriptions so that our users can choose the option that best suits their needs. Whenever a subscription is about to renew, we remind them of our policies via email. We understand that missing the cancellation window may feel frustrating, and we truly empathize with your situation. Our goal is to always communicate our cancellation policies clearly and transparently while trusting our users to review the information provided. If you have any other questions or need assistance, please don't hesitate to let us know. Best, Brainly Team

Response from BrainlySep 4, 2025

Hello Andrew, Thank you for your message. Brainly subscriptions are recurring, which means they renew periodically until canceled. When the subscription is about to renew, we send two emails to inform our users that the payment will be processed automatically if the subscription is not canceled, and to remind them that we do not provide refunds. Let us know if you have any other questions. Cheers, Brainly Team

Response from BrainlySep 2, 2025

Hello Callym, Thank you for your message. Brainly subscriptions are recurring, which means they renew periodically until canceled. When the subscription is about to renew, we send two emails to inform our users that the payment will be processed automatically if the subscription is not canceled, and to remind them that we do not provide refunds. Let us know if you have any other questions. Cheers, Brainly Team

Response from BrainlyAug 27, 2025

Olá Fabio! Agradecemos pela review, e ficamos felizes que nosso atendimento foi positivo. Qualquer outra dúvida ou sugestão, estamos à disposição! Equipe Brainly