Box GenieBox Genie helps brands create unforgettable unboxing experiences with high-quality, custom corrugated packaging. From custom mailer boxes and shipping boxes to product inserts and more, we make packaging that protects, impresses, and delivers.
Box Genie (boxgenie.com) has 146 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Shipping & Logistics · Columbia, Missouri
Excellent
Shipping & Logistics · Harrisonville, Missouri
Excellent
Shipping & Logistics · Creve Coeur, Missouri
Excellent
Shipping & Logistics · Kansas City, Missouri
Excellent
146 approved reviews, newest moderated first
Ken B.
Time to reorder. Very quick and easy. Just a few clicks and I was done.
Response from Box GenieJan 12, 2026
Hi, Ken! Thank you for the kind review of your custom boxes. We're glad that reordering was easy, and we look forward to crafting your final product! If you have additional questions, please don't hesitate to reach out. Thanks, The Box Genie Team
Max R.
Responsiveness
Response from Box GenieJan 8, 2026
Hi, Max! Thanks for the kind review. We look forward to more packaging projects together. Thanks, The Box Genie Team
Jhamasa L.
The shipping fee and order fee were swapped on my digital receipt and confirmation.
Response from Box GenieJan 8, 2026
Hi, Jhamasa! Thank you for sharing your feedback. We understand how confusing it must have been to see the costs reversed on your order confirmation, even though the final total was correct. Your account manager has already resolved this issue, and we’ve taken steps to ensure this doesn’t happen again. We truly value your business and would appreciate it if you’d consider updating your review to reflect your experience after the correction. If there’s anything else we can do to assist you, please don’t hesitate to reach out. Thanks, The Box Genie Team
Shireen
Super easy to use, and the boxes came out well!
Response from Box GenieDec 8, 2025
Hi, Shireen! Thank you for the kind review of your custom boxes. We'd love to turn your 4-star experience into a 5-star one. Please let your account manager know how we can improve for your next packaging project. Thanks, The Box Genie Team
Gary J.
Brenton was great to work with! Thank you! JR
Response from Box GenieDec 3, 2025
Hi, Gary! Thank you for the kind review. If you have any questions, please reach out to Brenton! We appreciate our partnership in packaging. Thanks, The Box Genie Team
Allison
Lynn was wonderful to work with
Response from Box GenieDec 3, 2025
Hi, Allison! Thank you for the kind review. Lynn has been excited about this custom box project, and our production team can't wait to get it underway! Thanks, The Box Genie Team
Denise J.
The ordering process was easy and when I needed extra support, the sales team was very helpful. Our custom boxes turned out fantastic and I will definitely order again!
Response from Box GenieDec 2, 2025
Hi, Denise! Thank you so much for the kind review. We're so happy to hear that you love how your custom boxes turned out. Our team is excited for a future packaging project together! Thanks, The Box Genie Team
Ana
Lynn has been incredible to work with - patient, responsive, and detail-oriented. Thank you, Lynn!
Response from Box GenieDec 2, 2025
Hi, Ana! Thank you so much for the kind review. Lynn and the team have really enjoyed working with you on your custom box project. We'd love to see your box in action by tagging us on Instagram (@box_genie)! Thanks, The Box Genie Team