Boundary SupplyAT BOUNDARY, WE CREATE TECHNICALLY INNOVATIVE AND SUSTAINABLE PRODUCTS DESIGNED TO LAST AND MAKE LIFE MORE COMFORTABLE.
Boundary Supply (boundarysupply.com) has 698 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Danny
Sent me the wrong color bag and had terrible customer support.
Response from Boundary SupplySep 24, 2020
Hi Danny, Very sorry to hear about the mixup on your order. Please reach out to us so that we can make the gs right. We now have a fully in house team that can offer you much better service. Please reach out to [email protected]
Earl P.
Bag is great, very durable. I love it. I've been using for months now. I used it in my travels and everyday work
Response from Boundary SupplyOct 9, 2020
Thanks for the support and your feedback Earl! Please don't hesitate to reach back out to us if you have annything come up with your Errant!
Naozi
Perfect if there is a zipper on the front but generally satisfied
Response from Boundary SupplyOct 9, 2020
Thanks for the feedback Naozi, we will keep this in mind for future interations!
Cheng Man L.
Great product! But bad shipping Product is great in design and durability. Looking forward to using it for years. However, it really toke a long time for the company to ship the bag.
Response from Boundary SupplyOct 9, 2020
Thanks for your support and feedback Cheng!
Jacob C.
Boundary supply was able to keep me updated about the shipment of my orders and I received everything in my order accordingly. Love the brand and am excited to see the quality products, innovations, and updates you guys/gals have planned for the future! Thank you!
Response from Boundary SupplyOct 9, 2020
Thanks for the kind words and support Jacob! We have some exciting new products coming this December, so please check back with us then. Cheers!
Alexandra K.
BAd customer service ruined entire experience.
Response from Boundary SupplySep 24, 2020
Hi Alexandra, I am very sorry to hear this! We have recently completely overhauled the entire customer service team. Everyone is now 100% in house and we are able to offer faster and more helpful service company wide. Please reach out to us so we can make things right - [email protected]
Yev
Could have been a little more clear about expected ship date. Delays are to be expected but initial confirmation did not give too much of a hint about when to expect product. Otherwise, bag itself totally is everything I wanted out of an everyday work bag that can fit any work attire.
Response from Boundary SupplyOct 9, 2020
Thanks for your order and feedback Yev! We know our process isn't always the smoothest and are working to streamline the delivery process. Cheers!
Daniel, Portland O.
The Errant system is my only travel bag system needed. My Errant and $2,000 worth of drone and digital camera equipment survived a motorcycle crash in Thailand using the cb1 camera insert. I recently added the utility waist strap and Aux Pac, plus frequently use the attachable 4ltr Port bag. My only regret is not buying the Aux Pac and utility waist strap with the Errant initially. It's the perfect kit for a day pack or minimalist traveler who needs versatile modular options.
Response from Boundary SupplyOct 9, 2020
Thanks for the ongoing support and feedback Daniel! We will be having black Friday sales soon, so maybe this could be a good opportunity to get that AUX? All the best and stay safe out there!
