Boundary SupplyReviews of boundarysupply.com

Boundary Supply reviews

698 approved reviews, newest moderated first

Harry
Feb 19, 2019
Worst Shipping Time I have ever experienced.
Order a backpack in August 2018. Estimated delivery, October. October came, then November, December, January, February and I'm now told it will be March at the earliest. Delays, excuses, more delays, more problems. An absolute joke. This being their second product on Kickstarter, one would expect at least some lessons would have been learned. Apparently not.
Response from Boundary SupplySep 16, 2020
Hi Harry! We're so sorry about this whole situation. It's definitely not what we would've hoped your experience to be with Boundary. In the meantime, we've completely restructured our team to better serve our customers regain their trust. We're working hard to improve and learn from our mistakes. We hope that you'll give us another chance!
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Igor M.
Feb 7, 2019
I backed this project (#8,099) last…
I backed this project (#8,099) last year when estimated delivery was Oct 18. Now February and I didn't get any update about my backpack. Not only me, but a lot of people around the world. Now they said that lessons learned, but we should wait till march and I'm not sure that this final date. So if you ready to wait your order long time, this is your chance.
Response from Boundary SupplySep 16, 2020
Hi there Igor! We're so sorry about this whole situation. It's definitely not what we would've hoped your experience to be with Boundary. In the meantime, we've completely restructured our team to better serve our customers regain their trust. We're working hard to improve and learn from our mistakes. We hope that you'll give us another chance!
Report