bostonscally.comReviews of bostonscally.com

Save your money. This place is a cheap fad that's not even in Boston.

Got the Contender. As stated multiple times, this is a cheap Chinese made cap. There add says it’s made of cotton/poly/wool blend. Nope, tag says 100% poly. The company is also not in Boston. This crap ships from PA. It’s a disappointment. If you want to show your Irish roots, stick with real caps made in Ireland.

I ordered a hat based on their sizing chart . They measurements of the hat were off by quite a bit. They also accidentally sent out two hats instead of one. When I got the return started I drove to post office to print the label off only to find out they had canceled my return until i sent back the extra hat they sent me. I had a hard time understanding why they didn’t tell me they were canceling the return label. They acted like I had somehow tried to steal a hat from them . They stated only once the extra hat was returned could I start the exchange . It was just one ridiculous policy after another in trying to deal with them. Once I had to argue with them for days before they allowed me to send both hats back at the same time. Then they refunded 38 dollars after I spent 55.92 . I have no idea why . This company is garbage and honestly so were the hats they sent out . If I were you I would steer clear of this company . Terrible customer service , terrible return policy. Just all around grimy.

I bought 3 X-Small caps. Supposed to be 54-55 cm. -one measured 52 cm. and just sat on the top of my head. Another one had loose stitching down the front seam, an off-center seam, and an oversized panel. These styles of caps will look goofy if the sizing and fit are off. They will exchange for a different size and replace a damaged cap (but some have had difficulty with this). But, they don't include a return shipping label with the receipt- which is foolish since they have lots of exchanges. READ REVIEWS! The company has been around for ten years, so caps outside the sizing guidelines, or damaged, shouldn't be shipped out. Made in China, so that explains the quality problems. That being said, they have more styles and patterns than any other flat cap company I've found. If you can deal with haggling back and forth over multiple exchanges due to quality and sizing, you may end up with a decent cap. Good luck though. Promotion and marketing are the focus of this company- not quality and customer satisfaction.

Great fitting and stylish hats in so many size options. Size exchange was a breeze

I had an issue with one of my caps. They were so fantastic to deal with. Got a replacement and couldn’t be happier!!

I have purchased several Boston Scally caps and I love them. Aside from them coming faster than advertised, these caps are well made, from great material and look so good. Recently I bought the “flap cap” for those really cold days. I was worried about how it would look with flaps in and I am thrilled to say with the flaps inside, there is no appreciable difference in the look. Flaps out, still looks good and is very warm. Great job Boston Scally.

Ridiculous return policy, my wife purchased for me as a Christmas gift. Original order was a medium/ large and was too small, next size up is extra large, too large. no refunds, only store credits. What’s a person to do when their hats don’t fit. Do yourself a favor and find somewhere else to buy from. Customer service is horrible.