Bookvip.com is an American travel agency headquartered in Miami, Florida with additional offices in Asia and Dominican Republic. The company is the leader in discounted vacation promotional packages and is also one of the fastest growing travel companies in North America serving over 1 Million customers per year. Bookvip.com offers 24 hour, 7 day per week service for its clients and are available before, during and after their trip. The company has an A+ rating with the Better Business Bureau and strives for 100% customer satisfaction. The company now has more customer video reviews than any other travel website in the world. The videos can be viewed on the Bookvip.com website under the navigational tab titled Customer Video Reviews. http://bookvip.com/sitereviews
Bookvip (bookvip.com) has 662 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
bookvip.com
Website
bookvip.com
Category
Activities & Tours
Location
Miami, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 20% of reviews.
Latest
Most recent review: August 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I booked a trip with Booksi, a timeshare preview, and was unhappy with the availability they offered after taking my money. I wrote a one-star trust pilot review with the details. They contacted me immediately and offered a $300 hotel discount if I revised my review. The $300 discount was credit with bookvip, which they applied against inflated hotel prices to give the illusion of a discount. To be fair, after a $165 discount, their rate was $13 lower than calling the hotel directly, but nothing you couldn’t get at Expedia without using bookvip’s crappy web interface. I’m guessing this company is connected to Booksi and Monster Reservations. Just temper your expectations and don’t give them any money you can’t afford to lose.
NL
nunzio L.
Rwclano Questa è la email che ho inviato a…
Questa è la email che ho inviato a BookVipPlus, ma non mi hanno considerato, ho aperto un reclamo ma lo hanno chiuso in modo scorretto. Ho avuto una cattiva esperienza, i clienti non sono seguiti, al momento dell'arrivo in hotel avendo notato che non mi era stata assegnata la camera per cui avevo, sia io che la reception dell'hotel abbiamo provato più volte a contattare gli operatori di bookvipplus ma nessuno rispondeva. Non comprerò MAI più con loro ho pagato inutilmente.
Buongiorno, vorrei essere contattato in merito alla prenotazione 4227396, in quanto mi è stata assegnata una camera non conforme a quella da me richiesta nel pagamento, ho pagato una camera con bagno in camera e finestra, invece al momento del CHECK-IN in hotel mi hanno assegnato una camera economy senza finestra e con bagno in comune, perché mi hanno segnalato che l'importo da me pagato era di 392,64 € ed era per una camera economy. (preciso che l'importo totale 392,64 + vook vip più sconto 440,80), pertanto non ho accettato l'assegnazione della suddetta camera economy, ho richiesto una camera come da condizioni con bagno in camera e finestra, e mi sono stati chiesti 800 corone svedesi in più. Per quanto sopra descritto faccio reclamo.
Good morning, I would like to be contacted regarding booking 4227396, as I was assigned a room that did not conform to the one I had requested in the payment, I paid for a room with a bathroom in the room and a window, instead at the time of CHECK-IN at the hotel they assigned me an economy room without a window and with a shared bathroom, because they reported that the amount I paid was €392.64 and was for an economy room. (I specify that the total amount 392.64 + vook vip plus discount 440.80), therefore I did not accept the assignment of the aforementioned economy room, I requested a room as per the conditions with a bathroom in the room and a window, and I was asked for an extra 800 Swedish sek. For the above described I am making a complaint.
TG
Tonya G.
I used Bookvip on my first vacation to…
I used Bookvip on my first vacation to Villa Del Palmar in Cabo San Lucas. Its not a scam at all. The only thing you have to do is a 90 minute timeshare seminar, that's why you get the price that you pay. I didn't mind the time share. I loved the resort the people were super nice the resort was very clean and I enjoyed every minute of my vacation.
GI
Gigi
Bookingvip.com complete scammers!!!
I'm sorry to say so strong,but BOOKINGVIP.COM complete SCAMMERS!! I bought a hotel, that never could book, called more than 5 times, would always get hang up on me!
That happened to me and to my family member as well!
The way bookinvip.com scams is very well done:
They give you 2 years to book trip, what happens:
If you book after more then 60 days, they don't find availability and hang up. They ask very intimidating questions, you are never able to speak with the same person, as much time as you call.. eventually when you realize that you will not get any booking there is nothing you can do about payment since it's more than 60 days passed.
Terrible terrible experience. Paid almost $800 and can not get neither hotel, nor money back.
Please review BOOKINGVIP.COM company as much as you can, as they could eventually be responsible for their actions!!
LD
LaToria D.
Avoid at all cause
Avoid at all cause. Don't book with these people. If you like to lose your money go for it. I book with these people and they couldn't meet in of my accommodations, I tried to move restavations to another state and they still couldn't accommodate me, and also refused to give a refund, they are still trying to give me a store instead of give my money back.
RV
Raju V.
Scam over Scam.
Scam over Scam.. I gave very bad feedback on BookVIP and they called me as if they want to resolve my issue. They reffered to someother company called Mosterrg and they are asking all details and my credit card info. Then I went online and saw reviews and they are really bad. So surprised even I said scam ..taking that statement they are pulling into another scam.. what the hell is this bookVIP..
Response from BookvipMay 4, 2023
We wil have a customer service agent reach out to you. Monster Reservations Group is our hotel fulfillment partner. BookVIP has over 1 million customers and more customer video reviews than other travel site
DM
Diana M.
Not worth it
BookVIPplus.com. does not give you the cash credits all at once to pay for a hotel. They only allow you to reserve 2 and 3 star (or worse) hotels and only allow you to use part of the credits per reservation (around $50 credit) Not worth it in my opinion!
MB
Mark B.
Still have my $599
Still have my $599. Have had it for about 4-5 years. Can’t go anywhere in US by being a single man. Must go out of the country. My girlfriend doesn’t meet qualifications for me to out in her name. Won’t give me back my money. Or. Just half. That I asked for