BON PERGOLA Reviews | Read Customer Reviews of bonpergola.com

BON PERGOLAReviews of bonpergola.com

4.7151 reviews
Garden & Landscaping
22600 Lambert Street, Suite 708, Lake Forest, California

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BON PERGOLA

About BON PERGOLA

Smart Shopper’s Choice for Pergolas Looking for a sturdy, affordable, and reliable pergola? Choose BON Pergola—the ultimate choice for smart shoppers. Our pergolas are built to last with top-quality materials, ensuring you don’t need to worry about warranties. Durability and craftsmanship are guaranteed, making it a no-brainer for savvy buyers. Our competitive pricing means you’re getting the best deal without sacrificing quality. Plus, we offer exceptional customer service, always ready to assist with any questions or concerns. Join the growing number of smart shoppers who trust BON Pergola for a seamless experience from start to finish. Our combination of unbeatable quality, great prices, and outstanding customer service makes us the ideal choice for anyone looking to invest in a pergola that will last for years. Contact us today to learn more about our pergolas! BON Group: We have been manufacturing top quality components for over 40 years and outdoor aluminum pergolas for over 10 years. Premium quality parts are simply part of our standard.

BON PERGOLA (bonpergola.com) has 151 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: bonpergola.com
Website: bonpergola.com
Category: Garden & Landscaping
Location: Lake Forest, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BON PERGOLA reviews

151 approved reviews, newest moderated first

Susan M.
Mar 25, 2026
Responsive & quick service!
Responsive & quick service!
Response from BON PERGOLAApr 18, 2026
Thank you Susan for your review. Doing our best! BON Pergola
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Bill R.
Mar 20, 2026
Installation instructions were spot on
Installation instructions were spot on. Every component was used, nothing left over. It is now much easier and comfortable to sit in our backyard on our newer patio without overheating in the middle of the day.
Response from BON PERGOLAMar 21, 2026
Hi Bill, That is exactly what we are aiming for. Extend your usable space outdoor, so it is under your control! Enjoy you pergola =)
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Jigar V.
Mar 14, 2026
Amazing service and product!
The service was excellent with Bon Pergola, and they were very patient with us on the different options. They also worked with us on the shipping date, even when we had to reschedule. They answer questions on the phone or through text very quickly, which made the whole experience easier.
Response from BON PERGOLAMar 21, 2026
Hi Jigar, Thank you for your review! This help us grow with thankful spirits. Enjoy your pergola and we will be here when you need us.
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John H.
Feb 13, 2026
This company strives to make things…
This company strives to make things perfect. Any shipping error has been immediately rectified.
Response from BON PERGOLAFeb 13, 2026
Hi John, Thank you for your review. We are always trying our best!
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Karen J.
Feb 13, 2026
We like the storage shed and we were…
We like the storage shed and we were able to assemble it in a single day. It would help if the English plans were more detailed. Without the larger and more detailed Japanese plans and the video we would have had some issues. The English plans only printed on one page and we couldn’t enlarge them for printing.
Response from BON PERGOLAFeb 13, 2026
Hi Karen, Thank you for your review! We will do our best to better shed instruction as well!.Glad you are able to put together in a day. Enjoy your YODOKO Shed!
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Keith D.
Feb 5, 2026
Best Customer Service
David helped us with our barrage of questions and was extremely helpful, knowledgeable and patient. We had called other places for quotes and even if we were able to get a better price we still would have chosen Bon just from the simple fact that they are so informative and helpful. Couldn’t have asked for better customer service. No AI here! 😊 And very happy with our pergola.
Response from BON PERGOLAFeb 6, 2026
Hi Keith, Glad you have a full service with us! From the start to owning the pergola for years, we are here with you! Enjoy your pergola! BON Pergola
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John D.
Feb 2, 2026
Ordered over the phone from Ohio
Ordered over the phone from Ohio. Receptive informative staff. Answered any and all questions and gave accurate and complete delivery information. Pergola arrived on time just as described and was in great condition. Our landscape crew completed installation in two days and it's absolutely beautiful and adds value and shade to our small patio home.
Response from BON PERGOLAFeb 6, 2026
Hi John, Thank you for your review! Hope you enjoy your patio even more while using them few months more through out each year. BON Pergola
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Brian L.
Jan 28, 2026
Bon Pergola's CS is the best
Bon Pergola's CS is the best. As a contractor that is imperative with us to work with a company that stands behind thier product. We had a product issue and after trouble shooting, they sent us the new part which fixed the issue. The Pergola is well made and worth the investment.
Response from BON PERGOLAJan 29, 2026
Hi Brian, Thank you for your words! Doing our best every single day to make it happen! We will be here to back you up as always! BON Pergola
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