Brooke K.
Heartbroken to See This Company Decline
Heartbroken to See This Company Decline I’ve been a loyal Body Health customer for over 5 years, but my recent experience was beyond disappointing. I ordered two meal replacements on October 15, expecting them to arrive at my door as usual. Instead, my package was sent to an Amazon locker — and I was never given a code to retrieve it. When I contacted Body Health, they told me to talk to my landlord (who couldn’t help) and then to contact Amazon, who had no record of the shipment and said to go back to the seller. After all that, Body Health refused to resend or refund my order — and even blocked my phone number when I tried to call. I gave them multiple chances to make it right before filing a chargeback, but they refused to take responsibility. It’s devastating to see how a company I once trusted has replaced genuine customer service with indifference.




