BodyHealthReviews of bodyhealth.com

I placed an order and immediately realized there was error. Michelle in Cust Serv worked very hard and eventually was able to remedy the error. I was grateful to her.

I recently ran into an issue changing up my subscription. I wanted to switch products, so initially I added the product I wanted. Then, I saw where I could change my subscription to a different product, so I did that. The issue was that I could not delete one of the products from my subscription, so now I had 2 of the same item. I had to email their customer service to remove one of the items. Michelle was very helpful and responded within 24 hours that it had been taken care of.

I placed an order on 3/23/26 but didn’t realize it was processed to deliver at my old address until I saw order confirmation email. I reached out immediately to customer service asking to change address but was told address could not be changed. After several calls to FEDEX I was told I could not change delivery address only the shipper. I asked Michelle to contact FEDEX which she did but she could not change address either as I had already intervened to have shipment routed to a FEDEX location. Michelle was kind enough to ask her manager to send me a replacement order which was approved. Thank you Michelle!

Michelle was on the ball and answered my concerns quickly. My order is being addressed in a timely matter and very fair. Just wish the shipping issues could get resolved better.

The return process should be easier to do. One should be able to do it all online instead of having to call in. But Ashley was very nice and helpful. Make it all online and get a 5 star.

Always got a response in a timely manner from Ashley, but it wasn't the response I was hoping for. I tried to utilise my points with a $100 gift voucher along with the Black Friday sale purely to offset the freight as I'm from Australia. That wasn't aloud but I think this should be granted considering you provide free freight in the USA. The points should be ok to use for that reason, I've been purchasing from you for the past 5 years and the freight has been a roadblock but sometimes your staff has been kind enough to help. This should be afforded all the time for international purchases.