Des
There is always room for improvement
There is always room for improvement. iPhone XS max Privacy Guard Screen Protectors. -Over all Quality of the glass cover once adhered to the phone is good. (Not Great) -No bubbles Great Privacy screen from side lookers - Support is quick to send out replacement. The BAD -Impact resistant is very poor. I've gone through 3 screen cover replacements at 7.95 shipping cost - They crack with any little impact -Don't put phone in your pocket they will collect dust and crack -Expect to exhaust your 5 replacements per year at 7.95 per Item Look for an alternative with better impact quality
Response from BodyGuardzFeb 13, 2020
Thank you for taking the time to provide your feedback. It really helps push us to the next level. We are sorry that you are having trouble with your protectors cracking. The SpyGlass is a tempered glass protector and so depending on what the protector comes in contact with or if the device is dropped the protector can crack. But the idea of the screen protector is to take that impact so that the screen on your device does not. If you are having issues with the protector cracking we just recently came out with a new product for the iPhone Xs Max and this may work better for you. Our PTRX is a synthetic glass protector and is shatterproof, but will still have the look and feel of glass. There is a trade off with this protector in that it does tend to scratch easier than the tempered glass protector, but it will still offer impact protection to your device. If you can contact us at [email protected] (Attn: Ashley M) we would be happy to give you more information about this protector. As far as the replacements go, there is no limit to how many replacements you can order. We do offer free shipping and handling on your first 5 replacements each year if you purchase a BodyGuardz case ($20 or more), but you can order more if you need to. You would just cover shipping and handling on anything after your first 5 replacements. Please contact our customer care department with any additional questions or concerns.



