The customer support was very quick and very helpful.
Purchasing online anywhere comes with a risk of not liking the product, making a purchasing error, dealing with returns etc. I got my red light converter the other day and loved it but realized it was the wrong size.
I emailed BodyGuardz thinking it was a lost cause, but they responded swiftly and helped me resolve my issue.
No risk with them in regards to honest customer support work ethic and genuine care for customer satisfaction. Truly recommend this brand!
Response from BodyGuardzSep 23, 2026
Thank you for your kind review! We're happy to hear this. Thank you for choosing BodyGuardz!
SS
Sheelah S.
Sophie G real customer service
Sophie G replied to my email regarding my new screen arriving cracked. She answered professionally and responsively. I got no run around just a simple reply that the replacement was coming in the mail. Also, there was no ridiculous requirement to wrap up the cracked screen and send it in. Thank you! You could tell Sophie was probably a real person and not a machine. Either way it worked. Sheelah
Response from BodyGuardzAug 28, 2026
Thank you for your kind review! We're happy to hear this. Thank you for choosing BodyGuardz!
RW
Romy W.
Does not work with fingerprint on…
Does not work with fingerprint on galaxy phones. Emailed customer service with no response.
Response from BodyGuardzJul 17, 2026
Hi there! We're so sorry for the frustration! If you could reach out to us at our email [email protected], we would be happy to help resolve this with you!
PT
Patrick “Tricky” T.
Customer Since 2025
I’ve been a loyal BodyGuardz customer since 2025 and currently have four registered products. Whenever a product fails—even due to user error—the replacement process is quick and painless. While I do find the shipping fee a bit high, I understand the realities of business costs. Most recently, I had a slight issue with a replacement, and their customer service team handled it quickly and effortlessly. They are fast, efficient, and have earned my continued business for all my future devices!
Response from BodyGuardzJul 13, 2026
Thank you for your review! We're happy to hear this. Thank you for choosing BodyGuardz!
ZL
Zac L.
Absolute Disappointment
What initially seemed to be a premium accessory purchase experience has crumbled.
The company’s current pride and joy, the Red Light Converter screen protector, is well-packaged and designed to go on seamlessly, which it did. Less than 50 days later, it is beginning to peel from one corner, unfortunately - not what you’d expect from a $45 piece of tempered glass that’s marketed to be among the best made.
Here’s where it goes south, and badly: I reached out to support and let them know, asking if it could be covered and replaced. I was asked to provide photos, in order to provide the “best options for help.”
I immediately did so, and waited a couple days. No response. Prompting again through email, I was told they didn’t get the photos, and could I send those again? Immediately did so.
Now zero response again, and BodyGuardz has proven they fail to back their product. Not only is this very unexpected from an established company selling expensive products, but it’s also one leaving an impression - a truth, actually - that I am hoping to spread as hard as possible here.
Don’t spend your money with these guys, people. They aren’t concerned with your product protection, they pretend to be until they have your dollars.
UPDATE: despite the response below, they've done it again - failure at the communication level,3 times now. Still stand by my review here.
Response from BodyGuardzJul 8, 2026
Hi there! We're so sorry to hear that! We've emailed you again and called and left you a voicemail! We would love to help make this right for you!
GA
Gabriela
This company absolutely rocks
This company absolutely rocks! I ordered the wrong screen protector, realized after I applied it onto the phone, and was so sad because I was so excited to use this product. I reached out to customer service and explained the situation, and they were so quick so help me out with a replacement! It’s so cool that a company making such innovative products is also paying such close attention to customer service! I will definitely keep giving them my business! Shout out to Sophie G for being a great customer service rep!
Response from BodyGuardzJul 2, 2026
Thank you for your review! We're happy to hear this. Thank you for choosing BodyGuardz!
JD
Josie D.
Card number was used for fraud charges!
I accidentally put in my expired card to purchase, and immediately fraudulent charges were being used and denied! I was so glad I did that by accident! The site is not safe to purchase from!
Response from BodyGuardzJun 29, 2026
Hi there! We're so sorry for the frustration! If you could reach out to us at our email [email protected], we would be happy to help resolve this with you!
GO
Goose
NOT SAFE!!!!
NOT SAFE!!!!
These covers are ineffective- breaking immediately and without apparent cause at times- and they slice into skin or shed glass powder into your pockets, purse or fingers! THESE SHOULD BE OUTLAWED. They seem to spontaneously burst and crumble.
I literally put my phone (fully intact) one moment into my coat pocket during a walk, then the next moment, went to grab it and sliced my hand! The screen cover had inexplicably crackled into a half spiderweb across my screen while in the pocket of my puffer coat!? I actually had a glass splinter imbedded into my thumb and palm for most of the day. I reported this to the company who sent me a replacement- which also broke in less than 1 day. Same issue with the camera lens covers. I step out of bed one night, my foot landing on a busted lens cover that had fallen off at some point without me noticing. The other two are still attached- chipped and cracked, but I can’t pry them off so I’m waiting for them to fall off.
These covers are downright dangerous and extremely wasteful.
I was refunded but I feel morally obligated to warn everyone. I don’t understand how production is allowed to continue.
Please do not buy these.
Response from BodyGuardzJun 22, 2026
Hi there! We're so sorry for the frustration! If you could reach out to us at our email [email protected], we would be happy to help resolve this with you!