BodyGuardzReviews of bodyguardz.com

Got issue address in one session. I would of liked a phone number to talk directly to someone.

I have to say, i like the product. I have used for my phone and my daughter's and it seems to be a good screen protector to me and i don't mind paying the return shipping. My gripe is that the last replacement i ordered, they sent me the WRONG product (i have iphone 7 they sent for 7 plus). When i explained to them the situation i asked them to cover the return shipping (I have to return the wrong one before they send me the correct one). It wasn't my fault they sent the wrong thing and i don't think I should have to pay for the return. Customer service said I not only had to pay for the return, but if they didn't get it back they'd charge me the full price for the replacement (that i can't use!). This just disappointed me and didn't seem like good customer service. If i make a mistake, I own it. Doesn't seem like they are owning their part in this. UPDATE A FEW DAYS LATER I was contacted by customer service and they made good on the whole situation, meaning they acknowledged that I had ordered the wrong replacement because their product listing was very hard to understand- and apparently they have worked to correct that so.. .based on that, I had to up my review and say that i really am satisfied now. I think companies deserve a chance to improve and based on their responsiveness and action, i'd say they are working to do that.