Steven L.
Best customer service period!
The customer service rep went above and beyond to make sure I was satisfied! I will remain a loyal bodyguardz customer!!

#SayNoToCracks with BodyGuardz cases & screen protectors
BodyGuardz (bodyguardz.com) has 312 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Steven L.
The customer service rep went above and beyond to make sure I was satisfied! I will remain a loyal bodyguardz customer!!
Lura
I got the wrong screen protector and I don’t know if I should register this on first or send it back or what! That long ass message when you call goes on and on by that annoying woman. It’s almost impossible to get anyone to call back. I don’t think any humans even work there! If I ever get this straightened out………
Response from BodyGuardzAug 29, 2023
Hi Lura, I am sorry that you got the wrong screen protector and would be happy to help with this. We don't have a number that takes inbound calls, but you can request a call back either by emailing us [email protected] or through our live chat. Please reach out to us at [email protected] (attn: Ashley) and I would be happy to help you get the correct protector for your device. Best, Ashley
Celina W.
I have been purchasing my screen protectors for several years from BG, twice I had to have replacements due to breakage on my part, price, quality and service was great. Recently I purchased yet another screen protector for a new iph and paid $17.05 for 2-day shipping. There was a problem with the delay in shipping and informed it would take several days longer. I contacted CS and explained the situation, and they graciously refunded my 2-day priority shipping. This is what I consider excellent customer service satisfaction. I will continue to refer and purchase from this company.
CH
Great response time and an awesome attitude :)
MSB
Purchased Bodyguardz tempered screen protector, Bodyguardz case out of inventory at AT&T store. Protective case (Speck) purchased $55 & tempered screen protector $45. Saved all documentation, packaging, receipts for future if warrantee replacement was requested. Registered tempered screen protector. Became part of Advantage program via registration/lifetime warranty. Bodyguardz advertised free lifetime replacement in packaging literature. Shipping costs waved for up to 5 screen protector replacements if “a protective case” was purchased along with protective screen. No indication in materials that the case had to be Bodyguardz. Screen cracks noted about months later. Appointment made at AT&T store to replace screen covered under warranty. AT&T store no longer stocks screen protector for iPhone 14Max Pro (8 months after purchase). Bodyguardz states to utilize the warranteed free replacement with $0 shipping both items need to be Bodyguardz. Replacement of screen requires a $9.95 shipping charge & return of old screen to serve as proof of damage. Bodyguardz not honoring warranty as described in their literature. Chris from Bodyguardz reached out yesterday via email & is making efforts to support my request to make this replacement happen.
Response from BodyGuardzAug 22, 2023
Thank you so much for the candid feedback! We do apologize that AT&T no longer stocks that product for you. We're happy to help you with the replacement for that screen protector though! With the purchase of the the Bodyguardz screen protectors you would be eligible for Lifetime Replacement Program. With the replacements, there is not cost for the product itself, but we do ask that you do cover the shipping and handling fee of $9.95. If you have purchased a BodyGuardz case ($20 or more) for that same device you would qualify free shipping on your first 5 replacements. We do ask that you send the old screen protector back, but this should only cost you one stamp to send back to us and if you ever run into any issues sending the old protector back just reach out to us at [email protected] and we are more than happy to help.
Mirna C.
Great customer service quick with shipping as well. Products never disappoint
Luis C.
Total scam!!! I bought the service for lifetime screen protectors, for 50€. It included one protector and then they're supposed to be free with shipping for life! Yes it's an okay deal but shipping is so prohibitive almost the price of 3 normal market screen protectors plus you need to send the broken one back, which is dumb because the first thing I did was throw it away not knowing. Then customer service basically were like well no dice.
Response from BodyGuardzAug 15, 2023
Hi Luis, we're so sorry to hear about your frustration! With the way our replacement program is set up, we ask for those old protectors to be mailed back as a form of proof of purchase. We make every effort to expedite this process for you so its as easy as possible! We do offer free shipping with an order of a case, but there is a limit to 5 free shipping waivers when you make that purchase. It sounds like there might have been some miscommunication regarding that, so if you shoot us an email at [email protected], we'd love to work out a solution for you!
Nicole B.
Don’t Buy From This Company! I paid for this screen protector with the promise of replacements but it’s almost impossible to actually get one. I log into my account but it never lets me add it to my cart. I send requests for help and never get an answer.
Response from BodyGuardzJul 31, 2023
Hi Nicole. I am sorry that you are having trouble with this. Please reach out to me at [email protected] (ATTN: ASHLEY) and I would be happy to help in any way that I can. Best, Ashley