Bob Mills FurnitureReviews of bobmillsfurniture.com

$1,200 in furniture for 5900 do you call that the deal I call it highway robbery especially when it was in-house financing

The saleman made it average because of his attitude and no knowledge of items and sales etc. I almost decided to leave. Should have ask for another saleman. He followed us everywhere throughout the store. Bought over $6,000 worth of furniture treated rude.

I bought a mattress on a movable base. The base works really well but the mattress is not holding up. My husbands side of the mattress had a big dent in it.

Furniture Salesman and Rug Sales Expert were awesome to work with. Simon made a trip to our home and brought several rugs to make sure I was 100% satisfied with my selection.

We had a very enjoyable experience with Shelby ordering the furniture we picked out. The process was smooth, delivery was excellent. We will be visiting again.

The sales representative was knowledgeable, helpful, and friendly.

We ordered a sofa back in November and were told it would be ready in 6-8 weeks. In early January I received an email from Oklahoma stating that the sofa was ready for customer pick-up on January 31. Well, that wasn’t going to work and we had ALREADY PAID FOR DELIVERY! So I called the number I had been given and after repeated calls and listening to the voice message I was told that the sofa would be delivered on January 31. Then I received a call that the sofa wasn’t even at the distribution center so it wasn’t available for delivery. I was told they would look into it and call me back with details. Three weeks passed and I still had not heard anything so I called again. Still wasn’t at the distribution center. Again I was told someone would find out what was going on and I would be contacted. I spoke to one of the managers and he said the government shutdown was a factor delaying the delivery. Still no call back however. I called again on February 26 to see the status. It was finally at the distribution center! But if I had not called I don’t know if I would have been contacted. My calls were sometimes answered locally and sometimes from Oklahoma. More than 3 months after ordering the sofa it was finally delivered! The delivery staff were very professional and on time and that’s the only reason I gave a two star rating- otherwise it would have been less than that. Communication was nonexistent. I understand if there are delays but shouldn’t the customer be kept aware of the status? I called at least six times just to be told it wasn’t ready.

THE STATFF IS VERY HELPFUL, GREAT CUSTOMER SERVICE AS WELL.