Bob Mills FurnitureBob Mills Furniture & Mattress Stores - Home of "No Shopper Stalkers" & featuring a large selection of living room furniture, dining room furniture and bedroom furniture as well as mattresses.
Bob Mills Furniture (bobmillsfurniture.com) has 321 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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321 approved reviews, newest moderated first
Jenn M.
I bought a leather sectional from them for over 3k and I’ve had it for a 1 year and 3 months. The leather has MORE than normal fading and they say they can’t do anything for me. Per Jennifer who says she doesn’t have a boss she reports to Bob Mills. I would highly suggest finding more quality furniture somewhere else.
Carolyn C.
Do not purchase warranty. Worst customer service ever and they don’t cover what they are supposed to. On another note, don’t believe the lie that you will get your money back on warranty if you don’t use it.
James K.
Do not fall for the free delivery, you are taking all the risk for damaged goods. Buyer beware, they have no regard for repeat business. I believe there are better places to buy furniture. I have left a lengthy review on the other site, the one with over 1888 reviews. Know your postion, read and understand the fine print, ask to read the information on their store receipt, I would say buyer beware.
Katherine Y.
If I could give it a zero I will give them a zero. They do not make the warranty good and they sell sorry Furniture it falls apart Less Than 3 months
LISA
I bought a custom sectional for almost 3k from Bob Mills that is a piece of garbage. It is cheaply made and uncomfortable. WITHIN A MONTH OR TWO ONE OF THE ARMS BROKE JUST FROM ME LYONG ON IT while watching TV. Arm just popped! Fortunately because the arm broke in a timely manner I was able to get them out to fix it. When the repair guy was out and my sectional was disassembled I was able to see how it was manufactured — no wonder it broke. Cheap materials underneath it all. Not to mention the wrong pillows came in, the pillow zippers unzip from the other end, cheap seat springs...and I still don’t have fabric that I ordered 5 months ago. Have been going back and forth with their corporate office for months. Horrible products and horrible service. Should’ve paid 1k more and gone to a reputable company like Bassett. KICKING MYSELF! Never shopping at Bob Mills again!!!
Lori
I have shopped at Bob Mills for the last 6 years, and always have a good experience. Tia has become my favorite sales rep, she is always wonderful to work with!!!
Derrell
The bed I got doesn’t feel like the bed I laid on in the store. It packs and gets hard.
Lawrence F.
I received you set of mattresses on Jan of 2019 , and I paid $ 1623.74 . I bought the Isabella Firm Full size. Here we are in April of 2019 and these mattresses set is already have bowed. Meaning on the side I sleep it has lost its fitness and now has an indentation that’s stays there, like a cubby hole . The quality of these mattresses is nothing of the quality your salesman said they would be.. I feel like I have been sold a lemon and I don’t know what to do with this set. They were expensive, I don’t know who to call to fix this issue !!