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Boats.net (boats.net) has 597 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Air & Water Transport · Townsend, Georgia · Since 2011
ExcellentSales 4.9
Air & Water Transport · San Diego
Excellent
Air & Water Transport · Waterville, Maine
Excellent
Air & Water Transport · Lawrenceville, Georgia
Excellent
597 approved reviews, newest moderated first
cbriant
Boats.net has been my go-to for years when I need OEM parts at the best price, and I always use OEM on the engine and outdrive. They are always quick to ship and usually have the parts I need in stock. The only issue I have is if I only need a few small parts shipping costs are pretty high.
Steve F.
Almost always have what I need. Had to contact them personally in reference to a part they shipped that I thought was the wrong part no. They did inform me the old part no. had been superseded and the one they sent was the replacement. They knew what they were talking about.
Friedhelm
Very professional service. I already ordered a few times and always was satisfied. Very good service in shipping overseas, too.
Scott N.
This is the second time I ordered a part that they said was in stock buy actually wasn't and was out of stock and waiting for parts to be made and delivered to boats.com. Both times I received an email after a day or two after placing order that the part wasn't in stock.
Pete
Prompt delivery. Order was correct and in good condition.
Response from Boats.netNov 18, 2022
We are glad you had a good experience with Boats.net. We are always working towards giving our customers the best experience possible. We want our site to be easy and efficient so our customers leave with the same amazing results time and time again. We hope you order from us soon!
Viktor T.
Good organized web site, easy to order. I have ordered the parts to my Tohatsu 4 stroke outboard motor on October 2022. The items ( 3YL064010 ECU ASSY (20) (Tohatsu), propeller 3x9.25x11) arrived in the time, well packed and very good work!
Response from Boats.netNov 7, 2022
Thanks for the positive review. We always try to maintain a high level of customer service. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!
Chris F.
I ordered some cables which I have not yet recieved. Called about it a over a week ago and was told they should ship the next day. Still no cables. No follow up letting me know what's happening. An email explaining the delay would be nice.
Response from Boats.netNov 3, 2022
We are very sorry for the delay. We understand how frustrating that can be. If you have any questions, please do not hesitate to contact our support team using our online chat or toll-free number. In the meantime, we will be working hard to get your order shipped as soon as possible.
Bird H.
Easy to order. Great price.
Response from Boats.netNov 3, 2022
Thanks for leaving a review. We want it to be as easy as 1-2-3 to order from Boats.net and we are always improving our site so our customers can have the best experience. We are glad to hear the parts were perfect and we hope you order from us again soon.