Boats.netReviews of boats.net

Wrong part sent, expects me to eat 135.00+ return shipping Refund achieved, up to 45 days for a check

First time customer for online Yamaha parts. Compared 4 suppliers and decided on Boats.net. Ordered 16 parts for 100 hour service plus some other items, $500 order. Submitted order 2pm Monday and they all arrived by 3pm Tuesday. Free shipping for orders over $149. I’m very happy.

Paid for 1 day shipping and they shipped it UPS ground. Don't bother to pay this, they just keep the money.

Slow slow shipping never will order from again!!!!!!

I ordered trolling motor parts and paid for the expedited shipping on Friday. All parts were in stick according to their website at time of the order. The expedite shipping(1-3 days) is after processing per them. So on Tuesday I call to check on status only to find out one part ( seals for lower unit) would have to be ordered. I asked about the 3 day shipping and the rep offered to send what they had and ship the other ASAP. The package arrived Thursday. I called today about refunding the expedite fee and the rep tells me that they met the 3 day because after I called they shipped it and it arrived in two-days. The last package arrived yesterday Monday. Even copped an attitude when I told her it didn't meet the 3 days. Never again! Missed my tournament due to these clowns.

Made an order to find out three days later that it was to arrive in another week and through USPS. I needed the part before the end of the week to I reordered it with expedited shipping. The part arrived in time for when I wanted it however, BOATS.NET decided to not fully refund me for the "first order" and refused to acknowledge that I was returning the first order and not the second, shorting me about ten dollars. I'll never shop their again!

Do NOT let Tyler talk you into expedited shipping. Placed order on a Tuesday morning by phone and accepted his promised 1-3 day shipping for an additional $22. Did not ship until 2 days later and did not arrive 5 days later = 7 days. Customer service COMPLETELY impersonal and actually don't care anything about service. My first and last order.

Order went through with shipping claimed in several days, but actually it was on BACKORDER with no eta! After 1 week of getting no ship notice, I wrote and asked what was up, whereupon I was advised of the non-stock status. I had allowed 2 weeks for ship time, preparing for a trip with my Yamaha, but it is screwed up because now I have no fender. NEVER AGAIN will I buy from this site! To top it off, I got dinged 3% by Paypal when the refund came back. Completely pst off at them.