BMO Harris BankReviews of bmoharris.com

I got a car loan with these guys and had it for nearly 5 years. I was paying extra money every month for years, and then they contacted me towards the end of the loan, and said, well you have to let us know what to do with that extra payment you send every month. They said we don't just put it up towards your principal we extend your next month's payment. I'd never heard that before. That extra amount would have eliminated a year off of my loan you can imagine how shocked I was. Also their website looks like it was made up 15 years ago. It looks like something that somebody in high school did. It's worthless, you can't get around anywhere, you can't find anything, it is the most backwards banking website I have ever seen in my life. You would think it was some little hillbilly Bank. instead of a multi-billion dollar company

Pathetic. They are hacks trying to find ways to get extra money from either late charges or overdraft fees. My frontier bill says paid. MY account balance is 0. MY BMO harris account balance is what it is. So i figure with money I have left in my bank account and the only bill I had was frontier. Well Ill go ahead and get some groceries. NOPE. Dont do it. Even though obviously frontier has communicated with my bank and they are getting their bill paid. They still have yet to actually take it from my account. This is where BMO hopes you use too much money and get that over draft fee. This bank is absolutely pathetic. Be on your P's and Q's with these people. They will set you up every chance they get.

Worse experience I've ever had in 40 years of banking. I had a car loan through them and I will never ever do that again. Their website looks like something that was made by a high schooler 10 years ago. You can't get any information, it's such a backwards site and trying to find certain things such as upcoming payments took me 25 minutes to find. It's just a joke and I know websites, I have developed them. When I needed customer service, I got somebody from the Philippines who could barely speak English. If you pay extra towards your loan, they automatically extend your next month's payment instead of applying the extra amount towards your actual loan amount. They had never stated that. It was just the worst thing I ever went through. I could go on about other issues, but I'm not going to waste my time

I had the worst experience imaginable with BMO. I opened an account online and deposited $25. Two days later, they claimed my identification failed and told me I had to visit a branch in person to verify and the nearest one is 4-5 hours away. I called and sent my ID documents via email to resolve the issue reasonably, but they refused to help, closed my account immediately, and to make matters worse supervisor told me they would NOT return my $25 deposit because they couldn't 'verify' me. Supervisor was very RUDE! and with an angry voice, she just greeted me with just say hi and waited for me to speak. This is essentially theft. They were happy to take my money without 'verification,' but suddenly can't verify me when it’s time to give it back. Avoid this bank at all costs if you value your time and your money!

A personal check written by a client that wrote the actual company name on the check was rejected because the client didn't include the DBA name as well.

My replacement debit card went astray somewhere in the mail. Phoned BMO to get a new debit card issued, and heard that it had to be a new card number. Understandable but inconvenient due to various automatic payments using the debit card number. - Asked specifically if my existing card was still good to expiry at end of month. They said yes: WRONG it started bouncing immediately. - UNTRAINED phone assistants.

Poor customer service on the phone and in the branch also the online accou nt has many issues stay away

I had been with Harris Bank since 2013, a more pathetic outfit would be hard to find. Staff and branch management are consistently over that time poorly trained, rude, product knowledge is shocking, their procedures and processes belong in the past. Adding a name to my LLC took 5 visits and seven hours to conclude and at that it’s still not done, their back office has to process it now. Interests rates on business deposits are pathetic. $10 charge to use their atm card at a non Harris location, guess what…that is most places. I cannot recommend them in any way, if you have an issue they will screw it up.