BMO Harris BankReviews of bmoharris.com

I will give you 0 if possible. We were hit by storms and experienced issues with the internet and electricity. I was unable to submit my payment on 4/1. I will do it on 4/2 after work. The reason why 0 starts, at 4/2 @ 7 am they are calling me to collect the payment, on my way to work ,at 7 am,on 4/2, payment was due on 4 /1. If the payment is processed it takes 3 business days to clear, but if it takes less than 12 hours they are calling you. This is harassment. If we need something we need to wait a few business days to be resolved, but on the other hand they can't way 24 hours. It is not that we cannot pay, we know that, we have a contract, but harassing people for a few hours being late, this is on another level. If possible avoid them. No support, they don't understand or care about the people.

Pat, a teller at the Hinsdale, IL BMO branch is discriminatory towards a different demographic. He also harasses and retaliates against the female demographic.

Worst customer service ever. 25 year customer closing all accounts due to the poor customer service

I made a payment on 3/5/26 with my checking account, as usual. The payment was due on 3/18/26. Typically, the payment posts within 3 business days because of the weekend. The payment never posted. I called to check why it hasn't posted. After being transferred to someone, I could barely understand that I was insulted by this person. She said my payment was late without checking the due date. I don't pay bills late. I gave her my email, and she said she sent the payment confirmation, which I never received because she entered my information incorrectly. I found this out later. When you work hard to make sure you pay your bills on time, it is an insult to tell me I am late without that confirmation. Never told me why my payment didn't post.

Their bank systems have went down multiple times in the year I've tried them. This locked me out, and I had to go through 3 reps to get back on my account for 30 minutes on hold.

This bank is the WORST! - We have a boat loan with them. They are NOT applying the payments to the account. When we try to contact them we get a representative in the Philippines who doesn't understand what I'm saying. She repeatedly tells me to go to the nearest branch but the nearest branch is 5 states away! We were on the phone for over 2 hours and couldn't get past the verification process because she couldn't understand me. I had to get an attorney involved to find my money!

First I was scammed by someone BMO did nothing to help . And on top of that they froze my account because of it. And BMO won't let me get my money in my account. They are rude and have any concerns in helping youvi will never use the bank are recommend the bank to anybody me my wife my son and daughter-in-law all clothes our accounts off today because of the way they are

Worst customer service! It’s so loud that you can barely hear or understand the agents. They don’t seem trained to do this job. I heard loud laughing and singing and my agent didn’t know what he was doing. I didn’t feel safe discussing my finances in such an unprofessional environment. I’ll be leaving this institution I would have rather stayed with bank of the west which was also terrible! So frustrating