BMO Harris BankReviews of bmoharris.com

My experience with BMO and my vehicle loan was nothing but negative. So they give you this huge payment booklet… for your entire loan term. They make you write a check and mail in that check along with the paper payment stub from the booklet every month. 72 months x .50c stamp = $36! This is so 90’s it’s laughable. I can pay for something online (literally every other bill I have) in two seconds and get a receipt. Auto pay is even better and most of my bills are on autopay. BMO charges for an online payment. What? How is paying online harder than collecting ??idk how many checks every month and having someone open every envelope by hand and deposit the checks. I have never received a payment confirmation or receipt from BMO Harris. The irony: There have been several months (about seven) where my mailed payment was no where to be found. “Oh, it probably got lost in the mail?”, “did you forget to send it in?”. I am convinced the company had misplaced the checks. More money for stamps to send another payment in… I’ve had to beg the employees to reverse my late fee and prevent anything from ruining my credit. This shouldn’t happen more than a couple of times. I haven’t had as many issues getting my mail to anyone besides BMO Harris. My loan ends in June (about 15 days from now). I am so happy!!!

I applied for a loan and was asked about my heat bill....they don't even count utilities. I was just denied a credit card with a 773 credit score! I have been on the phone trying to contact someone about this because the reason the gave was: Unable to Verify Identity. I have been transferred 10 times and I am still not at the right department! I'm still on hold! I have been on the phone 15 minutes!

If I could give negative numbers for reviews I would. This bank has cut my card off and left me stranded many times. It has “updated my pin” without telling me and left me unable to pay in crucial situations. This bank always has underpaid employees that give me some of the worst service I’ve ever had in return. This bank has THE WORST customer support system that one could ever have the displease of experiencing. It wouldn’t be enough for this bank to just go under tomorrow, because they would still owe all the time, money, energy, and opportunity they’ve sucked out of their “customers”/suckers. If you made it this far, please, please leave as many bad reviews as you can until everyone knows what kind of animals they’re banking with.

NOW they don't even recognize my SOC.SEC #. I've had it since 1963!!!!!!!!!!!!!!

2 days in a row i can not log in day one it had me change my password i did got in then today i tried to log in could not talked to 2 people got it had to use a net pass word again got in she said to stay in the site for a few i did tried to log back in and again could called back again the 4 time today lady was rude and she started to tell me about the bank of the west that they just got i told her i can see that from the bottom of my screen she then said that she don't have to tell me that but i was getting kinda pissed since she was being rude she then told me to try to get in latter or the next day so that makes 2 hours of talking to 4 people and i am getting no place with them

Canceled my debit card without notification. Can not get anyone at customer service to reactivate it.

They blocked my card and that of the authorized user (husband). No notice was given as to why. My husband tried using his credit card, but it was declined, and it was really embarrassing for him. When called to see what was going on, no reason was given but they certainly asked me get my ID notarized and send a copy of my ID and the notarized letter to them, I said WHAT? Why asks for a notarized ID not to mention,,, why in the world would I waste my time and resources $$ on finding and then paying someone to get my ID notarized to send it to them? They could have asked just for a copy of my ID. I'm from the US and no bank would ask you for a notarized ID to be sent to them. Never heard of it. The best part is that when I told the agent to close the account, she told me that I need to send them a letter requesting to be closed :)))) Again, in the US, never had a problem asking a cc company to close my account over the phone. Seems like a toxic passive-aggressive bank which makes it a hassle for customer to be dealing with them. I'm going to pay off my balance now and throw away the credit card, let them close it themselves in a few years. Not worth the time when they don't even bother to warn you that they blocked the card to save you the embarrassment of spending it.

Worst bank I have ever banked with. Wasted hours of my time getting my account unblocked for NO REASON, EVERY WEEK.