blueribbonbags.comReviews of blueribbonbags.com

Horrible service. 1 out of 2 of our bags was checked in under someone else’s name when boarding our return flight from LHR to SYD. Had all evidence as this as well as an AirTag showing the bag was in Vietnam and forwarded this to blue ribbon. Because we had one bag that was checked in under our name, blue ribbon claimed we had no case and they would not help us retrieve the bag. Even when explaining what had happened we were ignored. Will not be using this service again and highly recommend that nobody uses this service, not worth the extra money.

AVOID booking service with them at any cost. My luggage was delayed for more than 3 days to arrive and they didn’t even bother to assist/compensate. There is no contact except from a bot and they don’t reply in emails. Pure rubbish.

I was told that your bag was loaded in the flight you boarded. so they cant do anything. day later I got msg from the airline that my bag has arrived and I can collect from airport. Total scam, pre written msgs sent to customers, pure scam, ruthless people. I dont know how they survive with kiwi.com. We all should abort kiwi as well.

Ne souscrivez rien, vous paierez pour rien ! Des voleurs, des arnaqueurs pitoyables ! Fuyez !!!

I filled a missing bag report on 1-10-24 with JetBlue airlines because our checked bag did not arrive in Denver from JFK. JetBlue assigned me the file # DENB638400736. I also filed a lost bag report #MBR2413248 with Blue Ribbon Bags within the 24 hours, per their terms and agreement. Unfortunately someone at JetBlue updated the tracking system that our bag arrived in Denver on 1-13-24. JetBlue has admitted that this was an error and they do not know where our bag is as of today 1-17-24. When I contacted Blue Ribbon Bags to notify them of this error they informed me that the bag was located in the airline retrieval system and they have closed my case. I provided documentation to Blue Ribbon from JetBlue that this was an error. Blue Ribbon Bags will no longer correspond with me concerning my case. I truely beleive this company is a scam and can't beleive they are still in business. I have read all the complaints on here as well as Google and Yelp. I have also contacted the travel agency who referred Blue Ribbon to me and expressed my concerns that they are doing business with a company with many compalints and BBB filings.

SCAM!!!! Stay away!!!!!!!!!!!!!!!!! They are bunch of scammers acting as a company. They come up with stupid reason to avoid giving compensation. I am surprised how these travel companies are promoting them??? They lie to you that your bag is found and arrived at the the airport of your destination and they "close the case" and ask you to continue conversation with your airline as if they have done their part of the job. It's a complete lie, I checked with airline and my suitcase was still in another country. My bag was found after 3 months by the airline itself. Anyways, this company is not real and stay away! Someone who has a lawyer should sue them honestly for fooling people big time.

Dont choose this service it is an absolute scam and impossible to cancel. DO NOT DO IT. Plus they actually offer you nothing.

Scam. Don't fall for it. It's absolutely useless service. There is literally no point to this service whatsoever. No way to enforce the guarantee that they provide. Even though the bag is clearly mishandled they will say that it is not according to their system. It's a shame that trip.com sells this scam as an upsell. Check out their social media and whatnot. There is nothing of value there either. It's just a scam not a company. Don't bother. Spend your $5 elsewhere.