Blue Raven SolarReviews of blueravensolar.com

My rep Tim Arnold was courteous and not pushy, kept me informed on each step of the process, the installation crew was courteous and respectful of my property

I am having an issue with the way Blue Raven writes my solar panels. I called, spent an hour on the phone with them, and after looking at their pictures of the system, they told me to hire an electrician to come out and look at the system! I’m sorry but that is poor customer service, especially when it’s from their electrician!

Communication has been top notch from the very beginning from when I first reached out to them it has been pleasant phone conversation. After the salesman came out and talked with us as to what we should have and should do, to setting up meetings from the site visit through the installation. The whole team has been excellent to work with. I am very proud to say that I have a Blue Raven system and will recommend to anybody that I know looking for solar to use this company again. I am very happy. Has all been meticulously done.

The whole experience was super nice and smooth. They answered every question I had and explained in detail when needed. The installation process only took 1 day and the installers were very friendly and polite. I loved how they told me about every promotion and the state tax rebate. If you want a cheaper electric bill definitely call Blue Raven!

My main contact is one of the best I've worked with. Knowledgeable, patient, quick in response to questions or requests. The installation crew was polite and quick. Excellent service at the beginning built my confidence.

I would highly recommend Blue Raven Solar. The team were highly responsive at every point of the installation Process. The system is work perfectly and they follow up from time to time.

These guys were great. Very professional and respectful. They had to work in awful weather and kept great attitudes.

Extremely poor customer service Got a cold walk up from a rep for Blue Raven. Oddly he had a temporary badge which I asked about. Didn't really give me an answer why the company hasn't provided a permanent badge just a story about how he was happy it was a temp badge with another very angry homeowner. He told me I wouldn't get a copy of the free report before the review but I would get a copy after the review. And something about it would be good for a year. Scheduled an appointment for a couple days later. The project manager changed. The guy arrived late, and needed to use my bathroom. I asked about getting a coy off the report, he said he couldn't give it to me. We were going to review it on his phone. When i pressed for the report he again said he couldn't give it to me but that he would make some notes on the yellow pad he had and leave those notes with me. When he quoted me my average monthly kW Irshad it wasn't what I had calculated. When he started to show me the panel design, it wasn't my house. He pulled up another overhead view and asked if that was my house. It was not. I also noticed the address in the file...not mine. So we were done with that visit. Scheduled another appointment for 2 days later. His 1st offer was the 4th of July, I said I had other plans. The project manager asked via text the morning of the 5th if the trees in the satellite image were still there, he couldn't remember from his visit. Yes they are, and they are one of the specific issues I wanted to discuss because they limit the amount of time there is line-of-sight between my roof and the sun. Well none of that matters because the project manager NEVER SHOWED UP! Makes my decision easy to not pursue solar panels on my house. Glad they admitted the first assessment was for the wrong address. And it's great that they concluded solar panels aren't suitable for my house AND canceled the appointment. This would have been great information to share with me. Instead I rushed home for my 2nd appointment for no reason. Nothing in their response changes my one star assessment based on poor customer service in my case