Emma
Lies by omission and oversteps your clear boundaries
I can't believe I was sold a vacation package by these people. I called Choice Hotels to change an existing reservation and they transferred me to these people. They sold me a 3-night stay package for $199 and I should have looked into the company while on the phone with them to see all of the negative reviews. I normally think of myself as a smart person but I was definitely duped, lol. When I called to cancel, the woman on the phone kept pressuring me and saying "well people write bad reviews all of the time, why don't you just have your own experience?" yeah I'm not willing to travel all the way somewhere to be sold a timeshare with high-pressure sales tactics. I think if hundreds of other people write bad reviews, that speaks for itself. I had to set extremely firm boundaries with the lady on the phone. She kept trying to convince me to change my mind. If she really wants me to have my own experience with this company... I just did. With her. And it wasn't positive. Thanks for wasting 2 hours of my time.



