Bluegreen VacationsReviews of bluegreenvacations.com

I wish I would have read these reviews. We "drank the Kool Aid" and signed up. Wanted one week a year and the "points" were supposed to make that happen. Had that feeling and dug in the data - many resorts were not accessible to us and for most, we had to travel in January or November. Several statement were not outright lies but very on the edge of truth. We challenged a couple of the promises at closing. I should have known they were bad when all the paperwork was not professional - so many bleed overs on the copies. The financing would have you pay twice the price even with great credit. Luckily at closing I had honed in on the cancellation period and we are sending the letter tomorrow to cancel this scam. We had high hopes but realize we would have regretted it after all the freebies expired

please be aware. after got charge $199 for vacation. promised no hidden fees. then charge another $605 after vacation. this company is a big liar and scammers.

I am not sure who I am more upset with Bass Pro Shop for allowing them to sell in their store or for listening to the lady and believing her because she was in Bass Pro Shop. We bought the 3 night 4 day stay based on the lady showing us the New Hampshire Lodge to stay in and see the leaves change in October. She showed us pictures of the lodge, rooms, etc. so of course we thought we were staying there, and the guy even threw in a $50 dollar Bass Pro card as a kicker. What more could you ask for since we would be getting a $150 American Express Card when we went for the time share speech which would cover the $199 we paid. We called to make reservations today and found out that no we are not staying at the lodge but a Holiday Inn or Hampton Inn and the representative, Christina actually called me a liar when i said the lady representative at Bass Pro showed us pictures of the lodge and told us we would be staying there when we went. This group is nothing but a Bait and Switch Scam. I want my money back but I know we will never see it.

I have not stayed at one resort yet. So, I cannot complain about that. What I can tell you is that I have spent nearly $40,000.00 this year and all I want is a written statement that shows my payments and details of how they are be applied. They are great signing you up and that is the best service you will ever get. I am tired of being put on hold or someone telling you that you will have to call customer service. I have a record of all of my payments, and we are nearly $15,000.00 different and of course it is to there good. Plus, everyplace I tried to book is unavailable even as far as a year out, which was the reason I upgraded so I could book 13 months in advance. Almost a member for a year and 0 vacation days with Bluegreen.

This company is just a scam. They never confirmed my hotel, and sent a random address which is not even associated with a hotel to check in. They had something called preview at the bottom of the confirmation with a hotel that was not even the one I selected. I called to cancel add they deducted $100 as penalty. I’m filing a claim with my credit card.

My husband purchased this Bluegreen Vacation in January of 2023. Immediately, I questioned the person who sold it to us about the expiration date. The paper showed 1 year, but he (the seller at BassPro where we bought the plan) said he fixed it for 2 years. That was the 1st lie! During the 1st year Bluegreen Vacations continously harassed us to make a reservation. I finally made the reservation just to stop the harassment. Today I tried to cancel the reservation (2 months in advance), because of health reasons, and they want me to pay a $49 fee for cancelation, which was not told to us AND is not in the paperwork.. I've already paid $249 for the package! This company and method of doing business is bad news folks...DO NOT INVOLVE YOURSELVES WITH THEM, AVOID THEM AT ALL COST. If you engage with them I guarantee it will cost you much more in the long run. Very unscrupulous people!!!!!!!

I had a terrible experience with Bluegreen Vacations from start to finish, and I want to warn others to avoid falling into the same trap I did. From the moment I first spoke to one of their agents, I was misled. The agent hyped up their hotels as luxurious resorts, promising an incredible experience. But when I arrived, it was clear that these locations were far from the luxury I was sold on. The reality was extremely disappointing and felt like a complete bait and switch. The worst part is that they conveniently left out critical details during the sales pitch. The agent assured me that there were "no strings attached" to this vacation package, which couldn’t have been further from the truth. When I arrived at the destination, I was informed that I had to attend a mandatory timeshare seminar. This was never mentioned to me upfront. I felt trapped and deceived, especially because the whole reason I signed up was that it was supposed to be a stress-free vacation without any obligations. Every time I interacted with Bluegreen Vacations, there was always some new "gotcha" that they conveniently forgot to tell me about beforehand. It felt like I was being scammed at every turn. The lack of transparency and honesty from the start was appalling. The most frustrating part of the entire experience was when I arrived to check in. I informed the staff that my husband and I were separated, but still legally married, only to be told that I could not proceed with the vacation because of this. Their attitude was dismissive, essentially saying, "too bad." There was no empathy, no understanding—just a cold, hard refusal to accommodate my situation. To make matters worse, I was told I would lose the money I had already paid because of this. I can't express how humiliated I felt in that moment. The staff snickered and made a scene in the office, as if my marital issues were something to be mocked. It was one of the most degrading experiences I've ever had, and it made me realize just how little Bluegreen Vacations cares about its customers. They have no compassion or understanding—only a desire to squeeze every last dollar out of you. I strongly advise anyone considering a vacation with Bluegreen to think twice. This company operates just like every other shady timeshare outfit, using high-pressure tactics and deceptive marketing to lure you in. Once you're in, they don’t care about your experience or your personal circumstances—they just want your money. Their agents are untrustworthy, and the entire operation is a scam. Save yourself the headache and avoid Bluegreen Vacations at all costs.

I am a Bluegreen owner. I logged in successfully to view possible dates for booking a vacation about 6 days ago. And now no access at all. I have tried for 3 days with no luck. Won't let me reset password. I have deleted browser history. Allowed 3rd party cookies and tried 3 different devices. Of course, the date I want to book opens today but, no customer service available at this time.