BLS InternationalReviews of blsspainvisa.com

Would give it negative stars if I could. Just found out that Spanish government has off-shored the work to Indian staff who are highly incompetent and inefficient. Paid over £400 for at home service and have been chasing for over a week to confirm where my passport is. I have spoken to 3 different staff members on 3 different occasions and not a single person can find where my passport is. Absolutely ridiculous! Their website even says that they are not liable to what happens to your passport.

I do not normally write a review, especially 1 star review. If there was 0 star option I would have chosen that. Their appointment booking system simply does not work! even when there are slots available, you cannot book an appointment because their live photo verification step always fails! and then it keeps saying you exceeded your attempts and try again. Ridiculously, when you contact their helpline, they advise the same, retry. I sent them a number of emails with their error messages to give them an idea of what was going on and their solution was "retry and confirm an appointment". They offered me doorstep service for which they sent me an invoice for £590! more expensive than the holiday itself!

I have to say after reading very negative experiences I was a little dubious, I went the night before to find the place and pleased I did as not the easiest to find. My appointment was the next day at 10am for my non lucrative visa application, I arrived an hour early, was met by a friendly guy on reception who took my appointment form and told me to take a seat and I would be called by name. There were at least 20 others in there, please do not be put off by this, I had only waited 10 mins and was an hour early and I was called. All paperwork handed over and checked, I was done in 15 minutes. The lady was polite and very efficient, if you have the correct paperwork this, is in my experience was a painless, first class service. I could not fault them, and felt I needed to write this review to put people at ease, my experience was extremely positive from start to finish. Kessia

I came frustrated with my problems and the staff made me feel at home with no judgemental questions. I had all documents and from consultant to consultant with dignity and politeness in a short period l was helped. I was called to come and pickup my passport because l only had a short period to process my visa and there was a public holiday within but that panic ended in happiness. I never expected so much. Guys you deserve 15 out of 5. Keep up the standard.

Horrendous service. Had to cancel a holiday because it was literally impossible to book an appointment to get a visa despite planning months in advance. Does Spain not want tourists? I will have to look elsewhere for a holiday, specifically a country which doesn't use the "services" of this agent.

This company's aim is only to rob people off. When you try to book an appointment, there are never empty slots. If you email them they tell you to go to the website, which is either non-functional or no available slots to be found. This pushes you to book the "door step" service which costs 150€ and is "susrprisingly" easy and straightforward. There is also the option of BUYING these slots from the black market which would cost you a little less than the door step service, if yoy manage to find someone to sell it. I don't understand how Spain accepts to be affiliated with such a company.

As so many others have said - this BLS company is a complete shambles and seemingly only interested in ripping you off. I really don't believe the reviews of a few people who have awarded them 5 stars are genuine - probably written by their own employees! Like many others, I have been waiting patiently for appointments to become available for October 2023, but now, on the 29th September their website is malfunctioning. I took the trouble to telephone BLS and when I was eventually connected, I struggled to understand the very strong Indian accent of the person who answered the call. Initially he tried to say it was my computer, but then admitted there was a problem with their website and suggested that I keep trying. I decided to test their integrity by filling in their online form to arrange to have the visa processed from home. WITHIN 15 MINUTES I had an email back from them, along with an invoice for £430.85 and the offer of a very quick appointment. I declined this exorbitant charge and decided to see if their website had started working again, which it did, a few hours later. I waited up until midnight on 30 September and again tried to book an appointment slot within the first 15 seconds after the calendar changed to October, but every day in October was blank ! I tried again, this time electing to try the premium option ….. and lo and behold the October calendar appeared as normal but still with ever slot showing as booked. So we have decided to abandon our planned visit to Spain, since the Spanish Government obviously don’t want foreign tourists from the UK. My wife and I will spend our vacation money elsewhere in a country which welcomes us. However, I am not letting this issue rest there. I am going to write a formal letter, in Spanish, to Foreign Minister, José Manuel Albares, who awarded the contract to BLS, with copies going to Héctor Gómez, Minister for Tourism and El Pais, one of Spain’s main daily newspapers. Not that I expect either of the Ministers to read it, but it might just find its way to someone who will work out how much potential revenue is being lost because this dreadful company are not doing the job they are being paid to do. If enough people support some action, then maybe BLS will get their comeuppance and their Joint MD, Shikhar Agarwal, will be asked to explain why he says “ This contract will enable us to continue being instrumental in furthering the ongoing expansions of the Visa application Centres for Spain and being a significant contributor to their growth industry” BLS are contributing only in losing probably millions of pounds, over a short period of time, by not being able to process a “normal” visa. Obviously, BLS is only interested in processing visa for those who are willing to pay exorbitant fees for their service. 81% of the poor reviews for this company says it all ! If you really want to go to Spain perhaps you should take a short break to another country just to get a Schengen visa and then you need not have the hassle of dealing with BLS

This company uses abusive tactics to extort people out of their money. As a Spaniard, I'm ashamed the Spanish government uses their services and forces people to apply for visa via this company.